Job Description

Reception Staff (Customer Services)
Louisville, KY, United States of America

Overview

Founded in 1890, the Jewish Community Center of Louisville (JCC) is a human service agency committed to enhancing the quality of family life and promoting the physical, intellectual and spiritual wellness of the individual. It provides health-related activities, cultural and educational programs that serve the community at large, including populations at risk. Membership and services are offered to the entire community. The JCC offers the following services: Health & Wellness; Senior Adult & Nutrition; Early Childhood, Youth & Camping; and Jewish Cultural & Performing Arts.

Please visit our website at https://jewishlouisville.org/the-j/

 

Job Skills / Requirements

Under the supervision of the Customer Services Director, provide members and guests with excellent and efficient customer service at all times. Provide agency and program information to members and guests to enhance the value of membership.

Duties and Responsibilities:

  • Primary functions include greeting and engaging members and guests
  • Maintain a safe and secure facility by ensuring member check in procedures are followed
  • Address member concerns in a professional manner
  • Follow proper cash management procedures
  • Be knowledgeable about programs and procedures throughout the Center
  • Adds to the cooperation and teamwork throughout Membership department, placing a high emphasis on client service and satisfaction

 

Additional Information / Benefits

Qualifications:

  • Excellent customer service skills
  • Efficient, well organized, and able to handle a variety of duties simultaneously
  • Professional manner, discretion, and appearance
  • Excellent verbal and written skills
  • Energetic, enthusiastic, and motivational

Benefits: 401K/403b Plan


This job reports to the Member Services Director

This is a Part-Time position 1st Shift, 2nd Shift, School Hours, Weekends.