Job Description

Overview

Founded in 1890, the Jewish Community of Louisville (the Trager Family JCC and the Jewish Federation of Louisville) is a community service agency committed to enhancing the quality of family life and promoting physical, intellectual, and spiritual wellness. It provides health related activities, cultural and educational programs that serve the entire community, including populations at risk. Membership and services at the JCL are offered to the entire community. The JCC offers sports and wellness, youth and camping, Jewish culture and performing arts, early childhood and senior programs and a community center that is open to all.

Please visit our website at www.jewishlouisville.org for more information.

Job Skills / Requirements

This is a full-time position that reports to the IT Director. Occasional weekend events with general weekday business hours schedule.

This is a very fast-paced and dynamic environment where every day will bring something new and different.  This position requires a person with great interpersonal communication skills who can meet end-users where they are to help them accomplish their business needs. 

Responsibilities Include:

• Maintain and administer computers and office equipment
• Support events with IT and Audio Video needs
• Provide support and resolve IT-related issues for colleagues using a ticketing system
• Support and manage business operations-related systems including HVAC, security cameras, access control, VOIP telephone, and television & display distribution
• Mobile device assistance
• User account provisioning
• Assist with Microsoft SharePoint, Teams and Power Apps support
• Manage software licensing
• Support management with IT requests and potential new implementations
• Create and update written policies, procedures and SOP’s
• Assist with other IT and Audio-Video tasks as needed

Qualifications:

• Familiarity with Microsoft 365 Applications and SQL
• Experience with VOIP PBX, access control and security cameras
• Able to work as a team, as well as independently
• Able to communicate effectively and in a professional manner with all staff and the public
• Must be able to stay positive and professional under pressure
• Must be able to lift 50 lbs, kneel, crawl, climb a ladder and be on your feet for extended periods
• Able to work a flexible schedule

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Membership to the Trager Family JCC

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan