Job Description

Overview

Job Skills / Requirements

• Serve as a role model and advocate of the YMCA Mission, Promise, Values, Voice, and Strategic Vision.
• Establish, with the branch leadership team, long range plans for membership growth and increase in membership retention, in harmony with overall YMCA objectives.
• Provides support to Membership and Aquatics Directors, as well as directly oversee Healthy Living, Kids Club and Youth Development Departments. 
• Assist with board development and play a leadership role in the annual fundraising campaign.
• Represent and promote the YMCA in the local community and develop positive working relationships with other organizations, businesses and governmental entities. Develop and maintain collaborative relationships with community agencies in the service delivery area.
• Provides leadership in the areas of day to day operations of the branch.
• Communicates across departments to provide a member focused experience that results in increased member retention.
• Recruit, hire, train, develop and direct staff teams under your supervision. Review and evaluate staff performance. Develop strategies to motivate staff and achieve goals.
• Develop, manage and monitor assigned operating budgets to meet or exceed targets. Recommend adjustments to the budget to assure a balanced operation and submit reports on current operations.
• Develop and direct high-quality member engagement strategies and programs, which support branch and Association mission, goals and strategies.
• Engage in active listening with members in order to build relationships, understand individual's goals and interests and take the initiative to assist in the achievement of those goals.
• Maintain a professional image and manner consistent with the YMCA mission and goals.

• Bachelor's degree in exercise science, human services, recreation, business or related field, plus three years related experience or training, or equivalent combination of education and experience preferred.
• Three or more years of management experience, preferably in a YMCA or other not-for-profit healthy living agency.
• Ability to direct assigned operations including volunteer development, supervision of staff, development and monitoring of budgets, marketing and public relations and program development/management.
• Prefer knowledge of, and previous experience with leading membership program in multiple environments (downtown, suburban, and rural).
• Ability to establish and maintain collaborations with community organizations.
• YMCA Team Leader or Multi-Team/Branch Leader certification preferred.
• CPR, First Aid & other program specific certifications required upon or after hire.
  
  

•  Mission Advancement: Reinforce the Y's values within the organization and the community. Effectively communicate the benefits and impact of the YMCA's efforts for all stakeholders. Implement effective systems to develop volunteers at program, fundraising and policy leadership levels. Secure resources and support for all philanthropic endeavors.
•  Collaboration: Develop strategies to ensure staff and volunteers reflect the community. Build and nurture strategic relationships to enhance support for the YMCA. Serve as a community leader, building collaborations based on trust and credibility to advance YMCA mission and goals. Communicate for influence to attain buy-in and support of goals. Provide tools and resources for the development of others. Excellent public relations and conflict resolution skills in order to facilitate positive relationships.
• Operational Effectiveness: Integrate multiple thinking processes to make decisions. Involve members and community in the development of programs and activities. Ensure execution of plans. Institute sound accounting procedures and financial controls. Assign clear accountability and ensure continuous improvement. Have a concern for detail and accuracy and have the ability to delegate responsibility.
• Personal Growth: Foster a learning environment embracing diverse abilities and approaches. Create a sense of urgency and positive tension to support change. Anticipate challenges that can sidetrack or derail growth and personal learning. Utilize functional and technical knowledge and skills required to perform well. Use best practices and demonstrate up-to-date knowledge and skills in technology.
  
  

• Staff development responsibilities will include 3 Exempt, 1 FT and 50+ part time.
• Must successfully manage $3.2 million annual budget, serving close to 3,000 members.
•  Annual Campaign goals will total to $59,000+. 
•  Effectively manage 2 level fitness facility (60,000+ sf).
•  Maintain all records related to the staff certifications and general operations.

• Expand opportunities for all community members.
• Create a sense of belonging and positive mental and physical health through connecting people.
• Grow community to address social determinants of health.
• Develop positive character traits through the Y’s core values of Caring, Honesty, Respect, and Responsibility.

Education Requirements (Any)

Bachelor's degree in exercise science, human services, recreation, business or related field.
3 years related experience or training, or equivalent combination of education and experience preferred

Additional Information / Benefits