Job Description

Dental Front Desk Registration Clerk Full-Time Wilson/ Newburg (Registration/Dental)
Louisville, KY, United States of America


Park DuValle Community Health Center is a 501c3 non-profit, federally qualified health center that has served the local community for over 50 years. Park DuValle Community Health Center strives to adhere to the highest quality standards of patient care, regardless of the patient’s insurance status or ability to pay.?Employees of Park DuValle Community Health Center, Inc. are deemed to be federal employees qualified for protection under the Federal Tort Claims Act (FTCA). 

Job Skills / Requirements

Responsible for the accuracy of registering all dental patients and verifying benefits for dental services.

 ** Must Have Dental Experience **

Job Skills / Requirements 

  • Greet patients professionally with a positive attitude
  • Register new patients according to established office protocols
  • Assist patients to complete all necessary forms and documentation
  • Verify and update patient information
  • Inform patients of dental office procedures and policy
  • Move patients through appointments as scheduled
  • Enter all relevant patient information into the data system
  • Maintain and manage patient records in compliance with privacy and security regulations
  • Check daily appointment schedule
  • Arrange patient charts for next-day appointments
  • Fill in cancellations and no-shows
  • Organize referrals to other medical specialists
  • Dispatch lab work appropriately
  • Collect and receipt payments from patients at the time of treatment
  • Inform patients of financial treatment plan options
  • Arrange a payment schedule with patients
  • Maintain a professional reception area
  • Safeguard patient privacy and confidentiality
  • Other Duties as assigned

Education and Experience

  • GED or High school diploma
  • Knowledge of dental terminology, procedures, and diagnosis
  • Knowledge of computer and relevant software applications
  • Knowledge of general administrative and clerical procedures
  • Working knowledge of dental insurance
  • Bilingual (preferred)

Key Competencies and Skills

  • communication skills
  • information collection and management
  • planning and organizing
  • accuracy
  • customer service skills
  • teamwork
  • initiative
  • adaptability
  • confidentiality

Physical Requirements: 

  • Prolonged periods sitting at a desk and working on a computer

Education Requirements (Any)

High school graduate or Equivalent (GED)

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan

This job reports to the Billing Manager

This is a Full-Time position 1st Shift.

Relocation is not provided and travel is required occasionally

Number of Openings for this position: 1