Job Description

Office Manager (Behavioral Health Department)
Louisville, KY, United States of America

Overview

Park DuValle Community Health Center is a 501c3 non-profit, federally qualified health center that has served the local community for over 50 years. Park DuValle Community Health Center strives to adhere to the highest quality standards of patient care, regardless of patients’ insurance status or ability to pay. Employees of Park DuValle Community Health Center, Inc. are deemed to be federal employees qualified for protection under the Federal Tort Claims Act (FTCA).

PDCHC offers primary care for adults and children, women's health, behavioral health services, dental, WIC and Nutrition, insurance enrollment, lab, pharmacy and radiology services, transportation, exercise classes, and other enabling services. 

We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant for employment because of race, color, sex, age, national origin, ancestry, religious creed, sexual orientation, gender identity and/or expression, status as a veteran, mental or physical disability or any other federal, state, or local protected class.

Job Skills / Requirements

We are seeking a dedicated Office Manager to oversee the administrative operations of our Behavioral Health department. The Office Manager will be instrumental in ensuring efficient office functioning, supporting our clinical staff, and providing excellent service to our patients.

Key Responsibilities: 

  • Manage daily operations in the Behavioral Health department, including staff scheduling, patient appointments, and billing.
  • Supervise administrative staff, providing training, guidance, and feedback to ensure high performance and compliance with health center policies.
  • Coordinate with healthcare providers, patients, and external agencies to facilitate seamless delivery of services.
  • Maintain confidentiality of all patient records and adhere to all HIPAA guidelines.
  • Oversee the maintenance of office equipment and inventory supplies, ensuring all necessary resources are available for staff and patients.
  • Develop and implement office policies and procedures to improve efficiency and quality of care.
  • Prepare reports and analytics on departmental activities, budget management, and patient feedback for senior management review.
  • Handle patient inquiries and resolve any administrative issues.
  • Other Duties as Assigned



Education Requirements (Any)

Bachelor's degree in Psychology, Social Work, Sociology, Public Health, or related field
3+ Years Clinical Experience
Bachelor’s degree in healthcare administration, Management, or a related field.

Certification Requirements (All)

Bachelor's Degree
CPR Certification

Additional Information / Benefits

**What We Offer:**
- Competitive salary and benefits package.
- A supportive and dynamic work environment.
- Opportunities for professional development and continuous learning.
- The chance to make a significant impact in the community through our Behavioral Health services.
 
We look forward to considering your application.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Bi-weekly PTO Accrual

This job reports to the Director of Clinical Operations

This is a Full-Time position 1st Shift, Weekends.

Relocation is not provided

Number of Openings for this position: 1