Job Description

Office Manager (Dental)
Louisville, KY, United States of America
$0.00 - $0.00


Park DuValle Community Health Center is a 501c3 non-profit, federally qualified health center that has served the local community for over 50 years. Park DuValle Community Health Center strives to adhere to the highest quality standards of patient care, regardless of patients’ insurance status or ability to pay. Employees of Park DuValle Community Health Center, Inc. are deemed to be federal employees qualified for protection under the Federal Tort Claims Act (FTCA).

PDCHC offers primary care for adults and children, women's health, behavioral health services, dental, WIC and Nutrition, insurance enrollment, lab, pharmacy and radiology services, transportation, exercise classes, and other enabling services. 

We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant for employment because of race, color, sex, age, national origin, ancestry, religious creed, sexual orientation, gender identity and/or expression, status as a veteran, mental or physical disability or any other federal, state, or local protected class.

Job Skills / Requirements

At Park DuValle Community Health Center, we are dedicated to providing top-notch dental care in a community-focused environment. Our dental team is committed to improving oral health and offering compassionate care to our patients. We are looking for a proactive Dental Office Manager to lead our dental administrative operations and contribute to our mission of delivering exceptional dental services.
The Dental Office Manager will oversee all administrative aspects of our dental clinic, ensuring efficient operations and excellent patient care. This role requires a combination of managerial skills and dental industry knowledge.
Key Responsibilities:

  • Manage daily operations of the dental clinic, including appointment scheduling, patient flow, and billing.
  • Supervise and train front office staff, dental assistants, and other administrative personnel.
  • Ensure compliance with dental board regulations and maintain standards of patient care.
  • Manage patient records and documentation with accuracy, ensuring compliance with HIPAA regulations.
  • Handle patient billing and liaise with insurance companies to manage claims and payments.
  • Maintain dental office inventory and order dental supplies while managing budget constraints.
  • Implement and refine office policies and procedures to improve operational efficiency.
  • Resolve patient issues and enhance patient satisfaction and engagement.
  • Prepare operational reports and analysis for senior management.
  • Other Duties as Assigned 

Education Requirements (Any)

Bachelor's Degree in Business Administration, Marketing and/or Communications
3+ Years Clinical Experience
Knowledge of Dental Terminology
B.S. Dental Hygiene

Certification Requirements (All)

Bachelor's Degree
CPR Certification

Additional Information / Benefits


  • B.S. degree in Dental Hygiene
  • Bachelor’s degree in business administration, Healthcare Administration, or related field.
  • Proven experience as a Dental Office Manager or similar role in a dental healthcare setting.
  • Strong understanding of dental office procedures and terminology.
  • Excellent organizational and leadership capabilities.
  • Superior communication and interpersonal skills.
  • Proficiency in dental practice management software.
  • Commitment to providing high quality dental care to the community.
What We Offer: 
  • Competitive salary and comprehensive benefits package.
  • A collaborative and supportive work environment.
  • Professional development opportunities in dental healthcare management.
  • The opportunity to play a key role in the health and wellbeing of the community.
We are excited to hear from motivated candidates who are eager to join our team and make a difference in community dental care!

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance, bi-weekly PTO accrual

This job reports to the Director of Clinical Operations

This is a Full-Time position 1st Shift, Weekends.

Relocation is provided and travel is required occasionally

Number of Openings for this position: 1