Job Description

Overview

Company Description

Harrison Memorial Hospital (HMH), located in Cynthiana, Kentucky, is a 61-bed, independent, non-profit healthcare facility dedicated to providing high-quality medical services to our community since 1906. We are accredited by The Joint Commission and certified by Medicare and Medicaid, reflecting our commitment to excellence in patient care.

A Growing Network of Care

HMH is proud to offer comprehensive healthcare services through our diverse facilities and programs, including:

Harrison Memorial Hospital – A leading independent, not-for-profit hospital, providing cutting-edge medical care with a patient-centered approach.

Rural Health Clinics (RHCs) – Bringing quality primary care closer to our community, ensuring access to essential healthcare services in rural areas.

EMS Office – A highly trained Emergency Medical Services team, delivering rapid response and lifesaving care when it matters most.

KidTown Daycare – A trusted childcare facility dedicated to providing a safe, nurturing, and educational environment for our employees' families.

Specialty Clinics – Offering advanced specialty care, including cardiology, orthopedics, general surgery, and more, ensuring patients receive expert care close to home.

Clinic Pharmacy – Providing convenient, personalized pharmacy services, ensuring seamless medication management for our patients and community.

At HMH, we are committed to fostering a collaborative and supportive work environment where healthcare professionals can thrive and make a meaningful impact on the health and well-being of our community.
Join us at Harrison Memorial Hospital, where you can be part of a dedicated team delivering exceptional healthcare in a community-focused setting.

Job Skills / Requirements

Job Summary: 
The dual Scheduler & Driver role supports the Transportation Department by performing both clerical and transport duties. This position is responsible for coordinating Care-A-Van appointments, supporting EMS leadership with administrative tasks, and safely transporting patients to and from medical facilities. The role requires flexibility, strong organizational skills, professionalism, and a commitment to excellent patient service.

Scheduler Duties:

• Schedule and confirm Care-A-Van appointments and patient transportation requests.
• Pre-register patients and verify transport eligibility.
• Answer phones, take messages, and route inquiries as appropriate.
• Greet and assist patients, staff, and visitors courteously.
• Prepare and type reports, correspondence, meeting minutes, and educational materials.
• Maintain data charts, reports, and scheduling documentation.
• Coordinate departmental meetings and assist with event logistics.
• Support EMS leadership with day-to-day administrative functions.

Driver Duties:

• Safely transport patients between HMH and affiliated medical facilities.
• Assist patients during loading/unloading and ensure a safe ride.
• Conduct daily vehicle inspections and maintain vehicle cleanliness.
• Maintain accurate logs, manifests, and fuel levels.
• Respond to transport phone calls and adjust schedules as needed.
• Comply with all safety, confidentiality, and infection control protocols.

Minimum Qualifications

Education:

• High School Diploma or equivalent

Required Licensure/Certifications (Post Hire):

• BLS Certification
• Driver’s Training
• Intellectual and Developmental Disability Awareness Training
• HIPAA Training
• Valid Kentucky Driver’s License with a clean driving record

Required Skills and Abilities:

• Strong communication, interpersonal, and customer service skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher)
• Ability to multitask in a fast-paced, high-demand environment
• Professional demeanor and confidentiality
• Familiarity with medical terminology
• Ability to operate GPS/routing systems (preferred)

Physical/Functional Requirements

• Frequent lifting (up to 49 lbs), pushing/pulling, reaching, and grasping
• Sitting and repetitive motions required frequently
• Must be able to assist patients in and out of vehicles
• Ability to work flexible shifts, including weekends and on-call as needed

Organizational Standards

• Demonstrates HMH core values: Integrity, Excellence, Teamwork, Accountability, and Compassion
• Maintains compliance with confidentiality, safety, and infection control standards
• Supports quality improvement and patient satisfaction initiatives

Education Requirements (All)

HIGH SCHOOL DIPLOMA OR EQUIVALENT

Certification Requirements (All)

BLS
Valid Drivers License, no violations within 3 years
Driver’s Training, Intellectual and Developmental Disability Awareness Training, HIPAA Training