Job Description

Overview

Company Description

Harrison Memorial Hospital (HMH), located in Cynthiana, Kentucky, is a 61-bed, independent, non-profit healthcare facility dedicated to providing high-quality medical services to our community since 1906. We are accredited by The Joint Commission and certified by Medicare and Medicaid, reflecting our commitment to excellence in patient care.

A Growing Network of Care

HMH is proud to offer comprehensive healthcare services through our diverse facilities and programs, including:

Harrison Memorial Hospital – A leading independent, not-for-profit hospital, providing cutting-edge medical care with a patient-centered approach.

Rural Health Clinics (RHCs) – Bringing quality primary care closer to our community, ensuring access to essential healthcare services in rural areas.

EMS Office – A highly trained Emergency Medical Services team, delivering rapid response and lifesaving care when it matters most.

KidTown Daycare – A trusted childcare facility dedicated to providing a safe, nurturing, and educational environment for our employees' families.

Specialty Clinics – Offering advanced specialty care, including cardiology, orthopedics, general surgery, and more, ensuring patients receive expert care close to home.

Clinic Pharmacy – Providing convenient, personalized pharmacy services, ensuring seamless medication management for our patients and community.

At HMH, we are committed to fostering a collaborative and supportive work environment where healthcare professionals can thrive and make a meaningful impact on the health and well-being of our community.
Join us at Harrison Memorial Hospital, where you can be part of a dedicated team delivering exceptional healthcare in a community-focused setting.

Job Skills / Requirements

Job Summary:

The Rural Health Registration Clerk is responsible for providing courteous and efficient patient registration services in a rural healthcare setting. This role involves accurately collecting and verifying patient demographic, insurance, and financial information while ensuring compliance with privacy laws and facility policies. The Clerk supports the smooth flow of patient check-in and check-out processes and acts as a key point of contact for patients visiting the rural health clinic.

Key Responsibilities:

• Greet patients warmly and professionally upon arrival.
• Collect and verify patient demographic information including name, address, date of birth, and contact details.
• Obtain, verify, and document insurance coverage and eligibility.
• Enter and update patient data accurately into the electronic health record (EHR) or registration system.
• Assist patients with completion of registration forms and answer questions regarding registration procedures.
• Explain facility policies and financial responsibilities to patients as appropriate.
• Obtain necessary patient signatures for consent, privacy notices, and financial agreements.
• Coordinate with clinical staff to ensure timely patient flow and registration accuracy.
• Maintain patient confidentiality in compliance with HIPAA and other applicable regulations.
• Handle telephone inquiries related to appointments, insurance, and patient registration.
• Assist with scheduling and rescheduling patient appointments as needed.
• Identify and report any discrepancies or issues with patient registration data to supervisors.
• Support other patient access functions as assigned.

Qualifications:

• High school diploma or equivalent required
• Previous experience in patient registration, customer service, or healthcare administration strongly preferred.
• Familiarity with electronic health records (EHR) systems and registration software.
• Excellent communication and interpersonal skills, with the ability to interact effectively with patients from diverse backgrounds.
• Strong attention to detail and accuracy in data entry and documentation.
• Ability to maintain confidentiality and comply with HIPAA regulations.
• Basic understanding of insurance terminology and billing processes is a plus.
• Ability to work independently and as part of a team in a fast-paced environment.
• Reliable attendance and punctuality.

Education Requirements (All)

HIGH SCHOOL DIPLOMA OR EQUIVALENT

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Short Term Disability, Long Term Disability, 401K/403b Plan, Onsite Childcare