Job Description

Overview

Company Description

Harrison Memorial Hospital (HMH), located in Cynthiana, Kentucky, is a 61-bed, independent, non-profit healthcare facility dedicated to providing high-quality medical services to our community since 1906. We are accredited by The Joint Commission and certified by Medicare and Medicaid, reflecting our commitment to excellence in patient care.

A Growing Network of Care

HMH is proud to offer comprehensive healthcare services through our diverse facilities and programs, including:

Harrison Memorial Hospital – A leading independent, not-for-profit hospital, providing cutting-edge medical care with a patient-centered approach.

Rural Health Clinics (RHCs) – Bringing quality primary care closer to our community, ensuring access to essential healthcare services in rural areas.

EMS Office – A highly trained Emergency Medical Services team, delivering rapid response and lifesaving care when it matters most.

KidTown Daycare – A trusted childcare facility dedicated to providing a safe, nurturing, and educational environment for our employees' families.

Specialty Clinics – Offering advanced specialty care, including cardiology, orthopedics, general surgery, and more, ensuring patients receive expert care close to home.

Clinic Pharmacy – Providing convenient, personalized pharmacy services, ensuring seamless medication management for our patients and community.

At HMH, we are committed to fostering a collaborative and supportive work environment where healthcare professionals can thrive and make a meaningful impact on the health and well-being of our community.
Join us at Harrison Memorial Hospital, where you can be part of a dedicated team delivering exceptional healthcare in a community-focused setting.

Job Skills / Requirements

Job Summary/Purpose

The Rehab Clerk provides administrative and clerical support to ensure the efficient operation of the rehab department. This position plays a key role in supporting therapists, patients, and staff by handling scheduling, documentation, and customer service duties in a professional and patient-centered environment.

Essential Key Job Responsibilities

·        Greet and assist patients in a professional and courteous manner

·        Schedule and confirm physical therapy appointments and maintain daily clinic schedule

·        Verify insurance coverage and obtain necessary authorizations or referrals

·        Collect and enter patient demographic and billing information accurately into the system

·        Maintain organized records and assist with documentation preparation for therapists

·        Respond to phone inquiries, direct calls, and relay messages

·        Process patient intake forms and ensure all paperwork is complete before therapy sessions

·        Monitor and maintain office supplies and therapy materials inventory

·        Support therapists with administrative tasks such as faxing, scanning, and data entry

·        Maintain patient confidentiality and adhere to HIPAA regulations

·        Assist with coordinating communication between physical therapy staff, providers, and other departments as needed

·        Ensure cleanliness and organization of front desk and waiting areas

Role Minimum Qualifications

Required Education

·        High School Diploma or equivalent

Required Licensure and Certifications                -Post Hire

• BLS

Required Minimum Knowledge, Skills and Abilities

·        Familiarity with medical terminology.

·        Excellent verbal and written communication skills

·        Attention to detail and accuracy in data entry

·        Dependable, professional, and team-oriented

·        Ability to handle sensitive information with discretion

·        Strong time management and problem-solving skills

Preferred Qualifications

·        Healthcare, insurance, or office setting experience preferred.

·        Experience working in a physical therapy, rehabilitation, or outpatient clinical environment

·        Familiarity with electronic medical records (EMR) systems

Education Requirements (All)

HIGH SCHOOL DIPLOMA OR EQUIVALENT

Certification Requirements (All)

BLS

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Short Term Disability, Long Term Disability, 401K/403b Plan