Job Description
Refugee Social Services Caseworker
(Migrant and Refugee Services)
Louisville, KY, United States of America
Overview
Catholic Charities of Louisville is the social-service arm of the Archdiocese of Louisville. We provide
help and create hope for the poor and vulnerable through a wide range of programs, assisting clients of all races, backgrounds, and beliefs.
Job Skills / Requirements
SALARY: $24.00
GENERAL SUMMARY:
The Refugee Social Services Caseworker (RSS Caseworker) works in the Refugee Social Services Team. This position is responsible for assisting refugee clients on their path to self-sufficiency by conducting needs assessments, service plans, goal creation, and follow-ups. The RSS Caseworker will assist clients in connecting community and in-house resources. This position ensures services are provided to the client within the guidelines specified by the various funding sources. They are expected to work in partnership with fellow caseworkers to implement a systematic and organized approach to provide case management services.
ESSENTIAL DUTIES AND TASKS:
1. Demonstrates good communication skills to successfully interact with colleagues, clients, volunteers, and service providers in a multicultural environment and with individuals with limited English-speaking ability
2. Ensures that paperwork, documentation, and assigned reports are completed in a timely manner
3. Identifies and resolves problems in a timely manner by involving fellow caseworkers
4. Assist in maintaining documentation and checking case files
5. Assist clients in becoming self-sufficient
6. Conduct weekly Orientation and Intake for new clients.
7. Conducting needs and barriers assessment
8. Assist clients in creating self-sufficiency goals and connect clients to resources that will help them achieve those goals.
9. Connecting clients in-house and local services
10. Contacting clients to inform them of appointments and other related information
11. Home visits and transporting clients to some appointments
12. All other duties assigned by the Supervisor. .
WORKING CONDITIONS AND PHYSICAL DEMANDS
This work is performed in an office setting as well as being and out in the community.
EFFORT:
Ability to sit for extended periods of time, stand, and walk
Specific vision abilities include close and distant vision
2. Ensures that paperwork, documentation, and assigned reports are completed in a timely manner
3. Identifies and resolves problems in a timely manner by involving fellow caseworkers
4. Assist in maintaining documentation and checking case files
5. Assist clients in becoming self-sufficient
6. Conduct weekly Orientation and Intake for new clients.
7. Conducting needs and barriers assessment
8. Assist clients in creating self-sufficiency goals and connect clients to resources that will help them achieve those goals.
9. Connecting clients in-house and local services
10. Contacting clients to inform them of appointments and other related information
11. Home visits and transporting clients to some appointments
12. All other duties assigned by the Supervisor. .
WORKING CONDITIONS AND PHYSICAL DEMANDS
This work is performed in an office setting as well as being and out in the community.
EFFORT:
Ability to sit for extended periods of time, stand, and walk
Specific vision abilities include close and distant vision
SPECIALIZED SKILLS AND KNOWLEDGE:
- Demonstrated knowledge and ability to work in a multi-cultural environment
- Must be able to represent Catholic Charities in a positive manner in dress and presentation when meeting community members and demonstrate good networking skills
- Must have strong writing skills and the ability to read, analyze, and interpret policies, rules, and regulations to ensure programmatic and fiscal compliance
- Must have valid driver’s license, an acceptable driving record, and reliable personal transportation
- Able to deal with frequent changes, delays, and unexpected events (including some nights and weekends as needed)
- Must be able to communicate well verbally and in writing with colleagues, clients, other community personnel, and service providers
- Must be able to work under pressure and handle stressful situations
- Must be proficient in PC skills including Microsoft Office and Outlook
- Must be able to maintain confidentiality of information
- Must demonstrate self-confidence, initiative, flexibility, good supervisory skills, and a high degree of professionalism
EDUCATION AND EXPERIENCE:
College degree preferred or studies leading toward a degree.
Experience working with diverse populations, preferably refugees or immigrants.
Education Requirements (Any)
College degree preferred or studies leading toward a degree
Additional Information / Benefits
Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance,
Short Term Disability, Long Term Disability, Paid Vacation, Paid Sick Days, Paid Holidays, 401K/403b
This job reports to the Anna Trail
This is a Full-Time position 1st Shift.
Number of Openings for this position: 1