Descripción del trabajo
Language Services Support Representative
(Language Services)
Louisville, KY, United States of America
Resumen
Catholic Charities of Louisville is the social-service arm of the Archdiocese of Louisville. We provide help and create hope for the poor and vulnerable through a wide range of programs, assisting clients of all races, backgrounds and beliefs.
Competencias Laborales / Requisitos
Salary: $20.00/hour
The Language Services Support Representative is an administrative role, primarily responsible for customer service and billing.
ESSENTIAL DUTIES AND TASKS:
The Language Services Support Representative is an administrative role, primarily responsible for customer service and billing.
ESSENTIAL DUTIES AND TASKS:
- Manage incoming calls. Provide customer and general support.
- Create, edit and deliver monthly reports and customer invoices.
- Manage accounts receivable, outstanding and past due invoices, working closely with the finance department.
- On occasion, represent the Language Services team at agency and community events.
- Perform general clerical duties including photocopying, scanning, faxing and mailing and email.
- Assist with the collection and organization of interpreter and customer data
- Manage document translation requests, including customer quotes and assignment
- Must be able to work with minimal supervision.
- Other duties as assigned
EDUCATION AND EXPERIENCE:
- Must be at least 18 years of age.
- Must have HS diploma or equivalent.
- Must have reliable transportation.
- Must be able to communicate well verbally and in writing with colleagues and customers/clients.
- Must be proficient with technology - Microsoft Office programs, including Outlook, Word, Excel, etc.
- Excellent organizational and interpersonal skills
- Ability to adapt to shifting priorities and manage multiple deadlines
- Prior customer service and accounts receivable experience preferred
- Bilingual not required but a plus
Requisitos de Educación (Cualquier)
High school diploma or GED; at least two years of work experience preferably with refugees
Información Adicional / Beneficios
Este empleo reporta a la Language Services Program Director
Este es un Full-Time strong> Posición Primer Turno.
Número de Aperturas para este puesto: 1