Descripción del trabajo

Language Services Support Representative (Language Services)
Louisville, KY, United States of America
$20.00 - $20.00

Resumen

Catholic Charities of Louisville is the social-service arm of the Archdiocese of Louisville. We provide help and create hope for the poor and vulnerable through a wide range of programs, assisting clients of all races, backgrounds and beliefs. 

Competencias Laborales / Requisitos

Salary: $20.00/hour

The Language Services Support Representative is an administrative role, primarily responsible for customer service and billing.   

ESSENTIAL DUTIES AND TASKS: 

  • Manage incoming calls.  Provide customer and general support. 
  • Create, edit and deliver monthly reports and customer invoices.
  • Manage accounts receivable, outstanding and past due invoices, working closely with the finance department.  
  • On occasion, represent the Language Services team at agency and community events.
  • Perform general clerical duties including photocopying, scanning, faxing and mailing and email. 
  • Assist with the collection and organization of interpreter and customer data 
  • Manage document translation requests, including customer quotes and assignment
  • Must be able to work with minimal supervision.  
  • Other duties as assigned 

EDUCATION AND EXPERIENCE:  

  • Must be at least 18 years of age.
  • Must have HS diploma or equivalent.
  • Must have reliable transportation.
  • Must be able to communicate well verbally and in writing with colleagues and customers/clients.
  • Must be proficient with technology - Microsoft Office programs, including Outlook, Word, Excel, etc.
  • Excellent organizational and interpersonal skills
  • Ability to adapt to shifting priorities and manage multiple deadlines 
  • Prior customer service and accounts receivable experience preferred
  • Bilingual not required but a plus



Requisitos de Educación (Cualquier)

High school diploma or GED; at least two years of work experience preferably with refugees

Información Adicional / Beneficios

Beneficios: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan


Este empleo reporta a la Language Services Program Director

Este es un Full-Time Posición Primer Turno.

Número de Aperturas para este puesto: 1