Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce.
We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands-on management support.
Sunstates Security’s mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.
Job Skills / Requirements
HIRING IMMEDIATELY!
Sunstates Security is hiring an experienced Site Supervisor for a client site in Phoenix, AZ. This position offers a starting pay rate of $23.00 /hr, paid weekly.
Schedule: Sun- Tue 6am-6pm, Wed 6am-12pm
Industry-leading employee benefits that include weekly pay, 401k savings plan with a company match, affordable medical, dental, & vision benefits, employee referral bonuses, paid time off, premium holiday pay, tuition reimbursement, and more – available for qualified candidates!
The Site Supervisor plays a pivotal role in the overall management and success of the site. This position holds comprehensive responsibility for all shifts and personnel, ensuring the smooth operation of daily activities. Working closely with the Account Manager, the Site Supervisor is tasked with leading the on-site security team, maintaining high standards of performance, and ensuring compliance with all established policies and procedures. This role demands proactive oversight, effective communication, and strong leadership to achieve the site's operational goals.
ESSENTIAL DUTIES & RESPONSIBILITIES:
The Site Supervisor position’s primary role is to provide leadership and direction to the front-line security personnel, while supporting the Account Manager and customer as needed. The Site Supervisor has numerous responsibilities, including but not limited to the following:
Provide oversight of the site’s security team, its performance, and its schedule, to include arranging and updating weekly schedules, and resolving any emergency staffing situations caused by call-offs or special needs.
Oversee development efforts, to include coordinating the training of new personnel assigned to the site, identifying and mentoring leadership candidates, and addressing specific training concerns as needed.
Ensure consistent employee adherence to performance expectations through appropriate monitoring and coaching of employees, to include issuing corrective actions as needed.
Provide leadership, direction, and communication for security personnel as part of their chain of command. Positively impact employee retention and morale by demonstrating effective leadership and fostering appropriate relationships. Monitor and mentor shift supervisors to ensure success.
Assist the Account Manager with developing, revising, and implementing new policies and procedures.
Participate in meetings and assist the client with projects on behalf of the Account Manager when needed / appropriate.
Perform duties associated with the Sunstate’s Quality Assurance Program.
Perform additional tasks as directed by the Account Manager.
EXPECTATIONS:
As a Site Supervisor:
You are responsible for managing your work schedule in real time. This also includes preparing schedules at least two weeks in advance and submitting them to the Account Manager for approval.
You are responsible for managing all aspects of training at the site location including but not limited to OJT.
You are responsible for keeping the client, Account Manager and Operations Manager informed of all significant site issues, incidents and developments.
You are responsible for making sure that all your personnel are up to date on mandatory trainings and certifications (Sunstates Academy).
You should be prepared to do tasks outside of the set duties as asked by leadership to ensure that we are meeting our business objectives and taking care of our customers.
Qualifications:
Prior security supervisor experience
2+ years related management/supervisory experience
Must have prior security, law enforcement, or military experience
Advanced level/knowledge of computers and technology
Great customer service and communication skills
Must be comfortable using technology
Bilingual candidates a plus
Education Requirements
High School diploma or equivalent
A Security Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Shift Supervisor must read and become extremely knowledgeable of Post Orders and SOP and will be able to act quickly and efficiently according to such directives.
Education Requirements (Any)
High School diploma or equivalent
Additional Information / Benefits
Only candidates who meet our rigorous employment standards and who are excellent matches for open positions are invited to join our security team.
We are proud to be an Equal Opportunity Employer and supporter of our military veterans!
License #122.001562
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Short Term Disability, 401K/403b Plan, Educational Assistance
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