Descripción del trabajo

Resumen

Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.

We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success.

Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America’s fastest-growing private companies.

At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.

Competencias Laborales / Requisitos

HIRING IMMEDIATELY

Sunstates Security is currently hiring an Assistant Security Site Manager in the Albuquerque, NM area.  The Assistant Security Site Manager is responsible for coordinating the daily functioning of a contract site including operations, customer service, personnel management, security & safety in accordance with Sunstates objectives with the Site Manager.

The starting pay for this position is $53,000 annually - with a weekly pay schedule.

Industry-leading employee benefits that include a 401k savings plan with a company match, affordable medical, dental & vision benefits, paid time off, tuition reimbursement, and more are available for qualified candidates!

Supervisory/Leadership Responsibilities:

• Works with the Site Manager on the direction, coordination, and supervision of all site Security Officers. 
• Train, develop, motivate and empower Security Officers to effectively and efficiently oversee all day-to-day operations of the site and promote the highest standards of efficiency, profitability, customer service and ethics.
• Train subordinates on procedural guidelines, company policies, and operational & site-specific forms. 
• Active participation in the employee onboarding process including new hire interviewing and selection of candidates that meet Sunstates required level of qualifications and skills, ensuring hires receive appropriate training and licensure within the designated time frame.
• Manage employee performance for the site including appraising performance; administering reward and incentive programs; coaching and staff development initiatives; corrective actions with region management guidance. In all employment activities; will work to ensure that all decisions comply with company policy, and federal and state regulations.
• Promote positive employee relations through meeting and developing a rapport with all internal & external customers, addressing complaints, and resolving issues with regional management guidance.
• Act as the primary contact for the site and contact the local office when necessary.
• Maintain records with the officers assigned to the site to ensure full participation with the Sunstates Security LMS and training platform when applicable.

Operations Responsibilities:

• Coordinate with the Operations Manager and Site Manager to establish site goals & objectives and communicate these with the customer(s) as required.
• Work with action plans towards goal achievement, including establishment of site and personnel quotas and/or goals.
• Manage administrative and operational functions to ensure the working schedule is accurate, projected working schedule is posted, vacation or time off requests are within company guidelines, the region receives the scheduled weekly hours, and personnel topics are addressed with management guidance.
• Manage account inspections and the inspection scorecard to assure compliance and meet/exceed our commitment.
• Ensure that you are able to respond to questions for security personnel, respond to site events, or have qualified backup when you are not able to remain available.
• Foster a superior level of customer relations/service in order to ensure client retention and satisfaction.

Requirements:

• State of New Mexico Level III Security License in hand.
• Minimum of 1-year Armed Security experience.
• 1+ years management/supervisor experience.
• 1+ years of customer service experience.
• Must be flexible and have no work schedule restrictions. This includes being able to work weekends and holidays as needed.
• Good interpersonal skills.
• Must be able to pass background check and drug screen.

The Assistant Manager may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Assistant Manager must read and become extremely knowledgeable of Post Orders and SOP and will be able to act quickly and efficiently according to such directives.

Requisitos de Educación (Todo)

High School diploma or equivalent

Requisitos de Certificación (Todo)

Level III New Mexico Guard License

Información Adicional / Beneficios

The Sunstates customizable benefits package includes the following minimum components:

• Affordable Care Act compliant Medical Benefits Program
• Dental Insurance Program
• Free Life Insurance
• Disability Insurance
• Paid Time Off & Bereavement Leave
• Paid Holidays
• Direct Deposit or Pay Cards
• Employee Incentives
• Referral Bonuses
• Employee of the Month Award
• Education Reimbursement
• Service Awards
• Employee Involvement Initiatives
• Management Mentoring and Support
• Career Advancement
• 401K program

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans!

Beneficios: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Short Term Disability, 401K/403b Plan, Educational Assistance