Job Description

Overview

Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.

We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success.

Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America’s fastest-growing private companies.

At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.

Job Skills / Requirements

HIRING IMMEDIATELY

Sunstates Security is currently hiring for Full-Time Badging Officer in the Downtown Charlotte, NC area. 1st d shift available! This position offers a pay rate of $24.96/hr - paid weekly.

The Badging Officer at this Location is a pivotal part of the Physical Security team, responsible for creating,

maintaining, and monitoring tools that bolster this Location's security program. Collaborating across various business lines, the analyst supports, sustains, and the organizations credential meets stringent security requirements. They also define and uphold processes and standards regarding credential replacement and creations. This role is ideal for early-career to mid-level professionals and reports to either a manager or senior analyst within the organization.

Industry-leading employee benefits that include weekly pay, 401k savings plan with a company match, affordable medical, dental, & vision benefits, employee referral bonuses, paid time off, premium holiday pay, tuition reimbursement, and more – available for qualified candidates!

Key Responsibilities:

• Demonstrated capability to learn and develop new techniques to help the team
• Demonstrated a strong knowledge of access control systems along with good communication skills
• A strong customer/client focus with ability to manage expectations appropriately and provide superior customer/client experience and build long-term relationships
• Supports multiple business lines, implementation of processes, and ensuring the product meets this Location’s quality standards
• Propose solutions to assist in reducing security vulnerabilities with credentials and improving response times
• Demonstrates knowledge of latest procedures
• Provides second and third level support to associates and security officers
• Analyzes emails, requests from various tools such as access control, multiple mailboxes, and badge request forms.
• Ensure all data entered access control is accurate and fields are standardized as required by policy and procedures.

Requirements:

• 1+ year of experience in a security operation center or command center environment.
• Associate degree in criminal justice, criminology, or relevant field of study preferred.
• Hands-on experience in security systems, including access control, credential printing, and video software.
• Ability to analyze large data sets for the purpose of identifying trends, and anomalies.
• APP strongly preferred.
• Computer skills sufficient to operate on-line systems and complex software often using multiple programs simultaneously.
• Excellent problem-solving skills and troubleshooting skills with a strong attention to detail.
• Available to travel as needed by the business.
• Individuals must be detailed oriented.

A Badging Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Badging Officer will read and become extremely knowledgeable of Post Orders and SOP and will be able to act quickly and efficiently according to such directives.

Education Requirements (All)

Associates Degree

Certification Requirements (All)

PPSB License

Additional Information / Benefits

The Sunstates customizable benefits package includes the following minimum components:

• Affordable Care Act compliant Medical Benefits Program
• Dental Insurance Program
• Free Life Insurance
• Disability Insurance
• Paid Time Off & Bereavement Leave
• Paid Holidays
• Direct Deposit or Pay Cards
• Employee Incentives
• Referral Bonuses
• Employee of the Month Award
• Education Reimbursement
• Service Awards
• Employee Involvement Initiatives
• Management Mentoring and Support
• Career Advancement
• 401K program

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans!

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, 401K/403b Plan, Educational Assistance