Job Description

SMO is seeking passionate Team Members to assist and support our customers in maintaining a high level of cleanliness in their facilities. If you desire a consistent, stable and secure career that provides meaningful work while building meaningful relationships, SMO should be your new home!

SMO was founded in Greensboro, North Carolina in 1989 and is recognized throughout the Southeast as a janitorial service industry leader.

 

Does this describe you?

If so, you are a great fit for Supreme Maintenance Organization’s Operations Administrator opportunity.

Reports To: Office Manager
Supervises: None
Pay Type: Hourly
Benefits: Company Standard
 
Basic Functions:  Plan and develop methods and procedures in the administration areas of the company’s operations.  Assist in payroll and maintain phones and front desk duties.  Review systems and maintain uniformity in operations systems, reports, policies, and programs. 

Major Responsibilities:
1. Open office daily; unlock doors, turn on lights, and check conference room readiness.
2. Perform reception functions: answer phone, assist and greet visitors, accept mail and shipments, distribute faxes, and maintain lobby and common areas.
3. Provide oral and written Spanish language assistance to team members and managers.
4. Maintain the company's online work order system; create users, resources, templates, etc.
5. Create work orders and escalate as required.
6. Communicate operational concerns to the appropriate Operations Managers.
7. Work with Operations Managers to ensure that work orders are completed and closed in a timely manner.   
8. Create and maintain a customer database and launch surveys.
9. Assist in preparing payroll; send weekly reports, review timekeeping records, and adjust as needed.
10. Review temporary time used and issue weekly reports.
11. Prepare reports for and participate in operational meetings as required.
12. Maintain operations filing systems, forms, procedures, and policies.
13. Maintain and create, as necessary, SOWs, Blue Books, planned maintenance schedules, and work routines for all accounts.
14. Maintain company Safety Data Sheets (SDS).
15. Maintain equipment and supplies evaluation forms.  
16. Develop working knowledge of operations systems and participate in improving and creating effective systems.
17. Perform research to improve operations tools and systems, present findings, and assist in implementation as needed.  
18. Perform other duties as required by Office Manager.

Benefits: 
Health Insurance - Full Time 
Paid Vacation 
401(K)Savings Plan 
Employee Assistance Program 
Company Uniforms 
Opportunities for Advancement 
Excellent Training and Personal Development Programs 
Incentive and Recognition Programs 

Se habla espanol 

Supreme Maintenance Organization is an Equal Opportunity Employer (EOE). This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.