Job Description
Global Security Operations Center / Central Station Operator
Oklahoma City, OK, United States of America
Overview
Job Skills / Requirements
This position is On-Site. You will be required to monitor video and alarm signals and respond to alarms using the information provided on instruction screens.
Place necessary outgoing calls to verify an alarm, dispatch the proper authorities, and notify responsible parties.
Must have the ability to remain calm and speak clearly to customers.
Properly document all responses for the alarm within the alarm monitoring software.
Other duties to be assigned as needed.
REQUIREMENTS
Fluent in English additional language a plus
Excellent verbal and written communications skills are a must.
Knowledge of basic computer functions including Microsoft Windows and associated programs.
Ability to type 20 WPM minimum.
Candidates must possess strong organizational skills, ability to multi-task and be detail oriented.
Excellent communication and customer service skills.
Reliable work ethic.
Ability to complete tasks in a timely manner.
Needs the ability to prioritize.
Needs the ability to work independently or as a team member.
Must have the flexibility to work weekends or other shifts.
Call center or central station experience is preferred, but not required.
Place necessary outgoing calls to verify an alarm, dispatch the proper authorities, and notify responsible parties.
Must have the ability to remain calm and speak clearly to customers.
Properly document all responses for the alarm within the alarm monitoring software.
Other duties to be assigned as needed.
REQUIREMENTS
Fluent in English additional language a plus
Excellent verbal and written communications skills are a must.
Knowledge of basic computer functions including Microsoft Windows and associated programs.
Ability to type 20 WPM minimum.
Candidates must possess strong organizational skills, ability to multi-task and be detail oriented.
Excellent communication and customer service skills.
Reliable work ethic.
Ability to complete tasks in a timely manner.
Needs the ability to prioritize.
Needs the ability to work independently or as a team member.
Must have the flexibility to work weekends or other shifts.
Call center or central station experience is preferred, but not required.
Education Requirements (Any)
High School Diploma or Equivalent
Additional Information / Benefits
This is a Full-Time position 3rd Shift, Weekends, IN PERSON (On-Site) Position .