Job Description

Customer Service Representative (Corporate)
Dothan, AL, United States of America
$13.00 - $13.00

Overview

You gain more than just a paycheck when you are employed with DSI. From our biggest clients to our newest security officer, the values of DSI and our motto, Do What You Say You Will Do, are always present. Working for DSI is more than just a job – it’s a way of life.

DSI strives to create a work experience for our employees reflecting the work culture, principles, and values of our clients as well as of DSI.  We believe DSI delivers employees and service mutually beneficial to everyone.

Starting a career with DSI can lead to a lifetime of possibilities. 

 

Job Skills / Requirements

DSI Security has openings for Customer Service Representatives.

DSI offers: Flexible Hours; Paid Vacation; Paid Training; Complimentary Uniforms; Health Coverage including medical, dental and vision; a 401k plan; Superior Service Awards and various Employee Recognition. 

The Customer Service representative is responsible for effectively managing high call volumes, transferring and logging incoming calls, data entry and maintaining a call log.  This is a every Thursday - Sunday position.

$13.00 / hour


Position Requirements:

  • Possess a friendly customer service oriented attitude
  • Prior experience in working with multiple telephone line
  • Prior data entry experience and ability to type at least 25 words per minute
  • Ability to work independently and multi-task
  • Be customer service oriented
  • Basic to intermediate computer skills; experience with Microsoft Excel and Outlook
  • Effective written and oral communication skills
  • Be at least 18 years old with a high school diploma or equivalent
  • A valid driver's license preferred
  • Have reliable means of transportation and communication
  • Pass all required background and drug screenings

Education Requirements (Any)

High School Diploma or Equivalent

Certification Requirements (All)

Valid State Driver's License

Additional Information / Benefits

DSI Security is a Drug Free employer and complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan

This is a Full and Part-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.