Job Description

Overview

At United Protective Services, our people are our greatest asset. We are looking for reliable, positive people who want to serve others, and grow in their security careers. In return, we provide training, support, and opportunities you need to succeed.

Job Skills / Requirements

 Full-Time Security Officer – Upscale Outdoor Shopping Center

Schedule:

• Thurs: 7:00 AM – 3:00 PM
• Fri: 7:00 AM – 3:00 PM
• Sat: 7:00 AM – 3:00 PM
• Sun: 7:00 AM – 3:00 PM
• Mon: 7:00 AM – 3:00 PM
• Tues: OFF
• Wed: OFF

Position: Full-Time

United Protective Services is seeking a reliable, professional, and customer-focused Security Officer for an upscale outdoor shopping center in Houston.

This is a highly visible and active position combining security patrols with customer service. The officer will maintain a professional presence throughout the property while monitoring for suspicious activity, safety concerns, maintenance issues, and unusual conditions.

This position requires a significant amount of walking and outdoor activity. Candidates must be comfortable working independently, interacting with the public, and performing duties outdoors in varying weather conditions.

Key Responsibilities

• Maintain a visible and professional security presence throughout the shopping center
• Conduct regular foot and vehicle patrols
• Patrol parking areas, storefronts, pedestrian walkways, common areas, service areas, and the exterior perimeter
• Observe and report suspicious persons, vehicles, and unusual activity
• Monitor for theft, vandalism, loitering, unauthorized activity, and other property concerns
• Identify and report safety hazards, property damage, lighting issues, water leaks, and maintenance concerns
• Monitor entrances, exits, parking areas, and other designated locations
• Respond to alarms, disturbances, incidents, and requests for security assistance
• Provide professional assistance and directions to tenants, shoppers, employees, and visitors
• Maintain courteous and professional interactions with tenants and the public
• Monitor vendor and contractor activity when required
• Assist with property rules and procedures in a professional manner
• Complete assigned patrol checkpoints and electronic activity documentation
• Complete accurate Daily Activity Reports (DARs), incident reports, and other required documentation
• Promptly report significant incidents or concerns to Security Supervision and Property Management
• Coordinate with law enforcement, fire, and emergency medical personnel when appropriate
• Maintain accountability for assigned keys, access cards, phones, radios, and other equipment

Requirements

• Strong customer service and communication skills
• Professional appearance and demeanor
• Strong attention to detail and situational awareness
• Ability to interact professionally with tenants, shoppers, visitors, and Property Management
• Ability to stand, walk, and patrol for extended periods
• Ability to work outdoors in varying weather conditions, including heat, cold, and rain
• Comfortable with a high level of walking and physical activity
• Reliable transportation
• Dependable attendance and punctuality
• Ability to work independently and exercise good judgment
• Basic computer and smartphone skills
• Ability to complete clear and accurate written reports
• Valid Texas Security License preferred

What We Offer

• Stable full-time employment
• Consistent 7:00 AM – 3:00 PM schedule
• Two consecutive days off each week
• Opportunities for overtime and advancement
• Ongoing training and professional development
• Supportive management team
• Professional, upscale retail environment
• Career growth opportunities with United Protective Services

If you are professional, dependable, observant, and enjoy an active position that combines security with customer service, we encourage you to apply and join the United Protective Services team.

Additional Information / Benefits

Benefits: Medical Insurance, Dental Insurance, Vision Insurance