Job Description

Overview

At United Protective Services, our people are our greatest asset. We are looking for reliable, positive people who want to serve others, and grow in their security careers. In return, we provide training, support, and opportunities you need to succeed.

Job Skills / Requirements

Security Officer – Office Tower Lobby & Patrols Houston, TX 77079

Pay: $15.50 per hour

Work Schedule

• Thursday: 3:00 PM – 11:00 PM
• Friday: 3:00 PM – 11:00 PM
• Saturday: 3:00 PM – 11:00 PM
• Sunday: 3:00 PM – 11:00 PM
• Monday overnight: 11:00 PM – 7:00 AM

Position Overview

We are seeking a professional, dependable, and customer-service-oriented Security Officer to join our team at a commercial office tower. This position is ideal for someone who enjoys working with people, maintaining a safe environment, and providing a welcoming first impression to tenants, visitors, and guests.

The Security Officer will serve as a key point of contact at the lobby desk, greet and assist visitors, conduct interior building patrols, and perform exterior property patrols using a golf cart. The ideal candidate is alert, approachable, detail-oriented, and able to communicate clearly while maintaining a professional presence throughout each shift.

We are looking for someone who understands that excellent security combines strong observation skills with outstanding customer service.

Key Responsibilities

• Lobby Security and Customer Service: Greet visitors, tenants, and guests professionally; provide directions and assistance; and help maintain a welcoming lobby environment.
• Access Control: Monitor lobby activity and follow established building access procedures.
• Interior Patrols: Conduct routine patrols of hallways, common areas, stairwells, and other designated areas to identify safety concerns or suspicious activity.
• Exterior Patrols: Safely operate a golf cart to patrol the building perimeter, parking areas, and surrounding grounds.
• Security Monitoring: Remain alert to unusual activity, security risks, and potential safety hazards.
• Incident Response: Respond professionally to incidents and emergencies, following established procedures and notifying the appropriate personnel.
• Written Documentation: Maintain accurate incident reports, daily activity logs, and shift records.
• Communication: Communicate effectively with building management, tenants, visitors, and fellow security personnel.
• Policy Compliance: Follow all post orders, company policies, and building security procedures.

Qualifications and Requirements

• Excellent customer service and interpersonal skills.
• Strong written and verbal communication skills.
• Professional appearance, courteous demeanor, and positive attitude.
• Dependable, punctual, and committed to maintaining assigned work schedules.
• Ability to remain alert and attentive while working at a desk and conducting routine patrols.
• Ability to observe details, follow instructions, and prepare clear, accurate written reports.
• Ability to safely operate a golf cart for exterior patrols.
• Ability to perform routine walking patrols indoors and outdoors.
• Previous security experience is preferred but not required.
• Valid security license or registration, where required by applicable law.

Who We Are Looking For

Our ideal candidate is someone who:

• Takes pride in providing excellent customer service.
• Makes visitors and tenants feel welcome while maintaining appropriate security procedures.
• Is observant, responsible, and proactive.
• Communicates professionally in person and in writing.
• Can work independently, follow procedures, and exercise good judgment.
• Understands the importance of punctuality, reliability, and professionalism.

Additional Information / Benefits

Benefits: Medical Insurance, Dental Insurance, Vision Insurance