Job Description
Dispatch-Scheduler -1st and 2nd shifts
(Birmingham Dispatch)
Birmingham, AL, United States of America
Overview
Security Engineers is a respected provider of contract security services, operating across multiple States. With our headquarters in Alabama and strategically located Branch Offices throughout our operational footprint, our company is currently experiencing an unprecedented expansion, opening exciting prospects for both the organization and our valued employees.
At the core of Security Engineers, we have a team of trained and professional Security Officers who serve as the backbone of our operations. We take great pride in setting a benchmark that others aspire to when it comes to our uniformed Officers. Not only do our Officers make a positive impact on the community, but they also build lasting relationships that endure over time.
As Security Engineers continues to grow, we actively seek individuals who are interested in pursuing a rewarding career in the private security industry. We provide a wide range of work opportunities and are committed to accommodating your availability, whether you are seeking full-time or part-time positions.
Job Skills / Requirements
Security Engineers is actively seeking Dispatch-Schedulers, 21 years of age or older, who are interested in a career in the private security industry.
Schedule: 1st or 2nd shifts
Schedule: 1st or 2nd shifts
- 1st Shift hours 6am-2pm Sunday- Thursday
- 2nd Shift hours 1pm-11pm Wednesday-Saturday
- Weekends and holidays
Work Location:
- One location
Work Remotely:
- NO
Candidates must be able to work in a high pace environment, interact with 1100+ security officers and manage their work schedules.
A successful Scheduler will have strong organizational skills as well as strong communication skills for managing incoming calls and working with staff and clients. They should have a professional voice and experience working with people. Having knowledge of scheduling systems is important but can be learned on the job. Here are several skills and qualifications a Scheduling Dispatcher should have.
- Excellent interpersonal and communication skills.
- Must read, write and speak English.
- High degree of emotional self-control.
- High moral character and integrity.
- Must have strong verbal, problem-solving, and follow-up skills; and the ability to coordinate and perform several tasks simultaneously.
- A highly organized and detail-oriented professional who can work independently.
- A strong and clear writer, able to quickly and articulately prepare clear and appropriate correspondence and reports.
- Excellent computer skills. Knowledgeable in MS Word, and Excel, with the ability to learn programs quickly.
- Must be a team player - works well with others; understands the role each person plays in the organization and seeks assistance when needed.
JOB SUMMARY: The responsibilities of the position include, but are not limited to, the following:
Establishes, maintains, and reviews schedules; matches available staff to posts; emails, text or call to distribute schedules; minimizes avoidable overtime; contacts and redeploys staff to fill call-offs; respond to schedule changes and client requests; inputs information into automated resource system; takes and logs and complete daily shifts reports.
Camera monitoring to ensure compliance and safety.
Education Requirements (Any)
High School Diploma or equivalent
Additional Information / Benefits
Security Engineers offers competitive wages and benefits.
Security Engineers, Inc. is an Equal Opportunity Employer
Security Engineers, Inc. Alabama Security Company License: 0001
Security Engineers, Inc. Alabama Security Company License: 0001
This job reports to the Dispatch Branch Manager
This is a Full-Time position 1st Shift, 2nd Shift, Weekends, 1st Shift (6am-2pm) Sun-Thurs or 2nd Shift (1pm-11pm) Wed-Sat.
Number of Openings for this position: 2