Job Description

Overview

Job Skills / Requirements

• Maintain a strong and visible presence to ensure safety and security.
• Monitor and control access points, ensuring only authorized personnel enter designated areas.
• Provide exceptional customer service by assisting guests with directions, inquiries, and general assistance.
• Conduct routine patrols and inspections of the premises to detect and deter any suspicious or unauthorized activity.
• Respond promptly and effectively to incidents, emergencies, and alarms, following established protocols.
• Collaborate with local law enforcement, emergency services, and other security personnel as needed.
• Document and report all incidents, observations, and actions taken during shifts.
• Maintain a professional and courteous demeanor at all times, reflecting the values of our organization.

• New Hire Orientation: You will attend a paid orientation session at Alliance Building Services headquarters in Manhattan, New York.
• Onsite Training: Two days of paid onsite training will be required to familiarize you with the control panel and command system. This training must be completed on a weekday, regardless of your assigned work schedule at the Washington Boulevard location (The Worksite).

• Minimum of 1 year Security Officer experience – preferably in an exterior patrol
• Valid CT Security Guard License that will not expire for at leasts 3 months
• Strong communication and interpersonal skills with the ability to interact effectively 
• Demonstrate high level customer service skills, including the ability to professionally handle difficult situations
• Ability to stand and patrol outside, no matter the weather or temparature
• Excellent observation and problem-solving abilities to identify potential security risks and take appropriate action
• Physical fitness and ability to stand, walk, and patrol for extended periods, as well as lift and carry heavy objects when required
• Ability to work flexible schedules, including nights, weekends, and holidays
• Integrity, reliability, and a strong sense of responsibility towards ensuring the safety and well-being of guests and staff
• High school diploma or equivalent; additional relevant certifications or training in security or guest services will be an advantage

Certification Requirements (Any)

Connecticut Security Guard License
CT Security Guard License

Additional Information / Benefits

• Competitive compensation package
• Health, dental, and vision insurance
• Union membership
• Opportunities for career advancement and professional development

Benefits: Paid Vacation, Paid Sick Days, Paid Holidays