Job Description

Burlington Area Security Guard Concierge Luxury Rental Community (Concierge)
Burlington, Ontario, Canada

Overview

Condor Security Inc. is a private security company providing security solutions, services, and training in the Greater Toronto Area. Established in 2001, Condor Security is grounded on local and international standards, evolving security training programs, a Quality Management System, and dedicated professional staff. Condor Security provides professional security guard, condominium concierge, and related security services and solutions by focusing on every client’s needs and interest. Condor monitors work performance and conducts continuous quality control to enhance the client’s experience and meet work objectives. Condor is a forward thinking organization that believes in the potential of it’s staff and provides ample opportunity for professional development and personal growth in a motivating team-based environment.

Job Skills / Requirements

Do you enjoy helping people?  Are you good at putting smiles on other people’s faces?  This position seeks positive, enthusiastic individuals who enjoy customer service and like the idea of being part of a community.

Are you comfortable in a position of responsibility?  Do you like the challenge of persuading others to follow the rules?  Although this position requires independent work, you are considered as part of a larger team.  Maintaining a safe and secure community is a top priority.  There is 24/7 support from Condor’s supervisory team.

Condor values quality service, and as such, you will have the opportunity to take part in a number of training and professional development courses and initiatives.  Ongoing training and skills development will be provided to the right candidates.


JOB QUALIFICATION:

• Valid Ontario Security Guard Licence in good standing
• Excellent customer service skills
• Proven customer service experience of 2 or more years
• Enthusiastic about working as part of a responsible and capable team
• Outgoing personality who enjoys interaction with people at a professional level
• Standard First Aid and Level "C" CPR certification is an advantage
• Other industry recognized certifications or experience is an advantage
• Works effectively and handles multiple situations simultaneously while providing quality service

JOB EXPECTATIONS:

• Competitive pay between $17.00 - $19.00 per hour ( performance based )
• Group Health and Benefits package
• Employee recognition program
• Multiple opportunities for career growth
• GoodLife Fitness corporate membership
• "Learn to Earn" training and professional development program
• Discounted rates on training courses from affiliate training organizations

JOB RESPONSIBILITIES:

• "Hotel-style" front desk Concierge customer service and administrative tasks
• Continuously build a professional reputation
• Effective communication and conflict resolution
• Ensure property rules and regulations are upheld
• Provide support to Property Management, Contractors, and other property staff as required
• Professional attitude towards training (eg. how to handle emergency conditions, communications training)

Certification Requirements (All)

Valid Ontario Security Guard Licence
Valid First Aid & CPR certification recognized by Ontario WSIB

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Special Incentive Plans, Condor Evolution Program


This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.