Job Description

Condominium Security Guard Concierge Markham (Concierge)
Markham, Ontario, Canada

Overview

Condor Security Inc. is a private security company providing security solutions, services, and training in the Greater Toronto Area. Established in 2001, Condor Security is grounded on local and international standards, evolving security training programs, a Quality Management System, and dedicated professional staff. Condor Security provides professional security guard, condominium concierge, and related security services and solutions by focusing on every client’s needs and interest. Condor monitors work performance and conducts continuous quality control to enhance the client’s experience and meet work objectives. Condor is a forward thinking organization that believes in the potential of it’s staff and provides ample opportunity for professional development and personal growth in a motivating team-based environment.

Job Skills / Requirements

Markham is a fast growing community with condominium developments increasing in size and stature each year. Therefore, a growing number of Condominium Security Guard Concierge Markham positions are available. The City of Markham has a diverse cultural mix, and is a great home for kids, parents, professionals, and retirees alike: it has something for everyone.

A Condominium Concierge & Security Guard in Markham will quickly get to know the residents in their community. Smiling, greeting, and acknowledging residents as they leave for work, and then return home will be an enjoyable experience, and is part of the work requirements. A Concierge should make residents feel comfortable and relaxed, knowing that someone is paying attention to everyone entering the building. Unknown persons will have to be politely greeted, then verified and confirmed before being allowed onto the property.

Security Guards in Markham also respond to various emergency situations, such as fire alarms, power outages, floods/leaks, and noise complaints in accordance with Condor Security’s procedures and policies. Detailed, thorough, and ongoing training is provided, such as training in well known and recognized effective communication systems such as Verbal Judo.



JOB QUALIFICATION:

• Valid Ontario Security Guard Licence in good standing
• Excellent customer service skills
• Proven customer service experience of 2 or more years
• Enthusiastic about working as part of a responsible and capable team
• Outgoing personality who enjoys interaction with people at a professional level
• Standard First Aid and Level "C" CPR certification is an advantage
• Other industry recognized certifications or experience is an advantage
• Ability to work effectively and handle multiple situations simultaneously while providing quality service

JOB EXPECTATIONS:

• Competitive pay between $17.00 - $19.00 per hour ( performance based )
• Group Health and Benefits package
• Employee recognition program
• Multiple opportunities for career growth
• GoodLife Fitness corporate membership
• "Learn to Earn" training and professional development program
• Discounted rates on training courses from affiliate training organizations
• JOB RESPONSIBILITIES:

"Hotel-style" front desk Concierge customer service and administrative tasks
Continuously build a professional reputation
Effective communication and conflict resolution
Ensuring property rules and regulations are followed and maintained
Provide support to Property Management, Contractors, and other property staff as required
Professional attitude towards training (eg. how to handle emergency conditions, communications training)

Certification Requirements (All)

Valid Ontario Security Guard Licence
Valid First Aid & CPR certification recognized by Ontario WSIB

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Special Incentive Plans, Condor Evolution Program

This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.