Job Description
Facilities Supervisor
(East Region)
Nashville, TN, United States of America
Overview
Prestige Maintenance USA provides scalable janitorial and facilities maintenance services using environmentally sustainable solutions. We’re based in Plano, Texas — just north of Dallas — and have more than 3,000 employees nationwide. We customize janitorial and facilities-maintenance programs for clients in many industries, including distribution, fitness, grocery, retail, and transportation.
We are proud to be a woman-owned business led by Rachel Sanchez, CEO, and Jason Dinverno, CXO, whose parents, Marie and Alex Dinverno, established the company in 1976. As a women’s business enterprise, certified by WBENC, we look to partner with suppliers, clients, and team members who share our values. Not only are we a diverse supplier, but we also have our own supplier diversity program where we actively engage in partnership with other diverse suppliers.
The solutions we provide are scalable — flexible enough to meet the needs of any size enterprise, from Fortune 500 and mid-market clients to small businesses.
As the facilities maintenance and janitorial industry changes, independently owned companies like PMUSA are becoming less common. This allows us to focus on what’s right for our customers, not for shareholders.
Our nimbleness enables us to deliver a greater depth of service and responsiveness as well as a large pool of talent, without the hassles often associated with the largest of companies. Yet our large employee base, history, and national footprint mean we have the resources to serve clients of all sizes, from national, multi-site retail chains to smaller, independently-owned businesses.
Job Skills / Requirements
JOB PURPOSE
The Facilities Supervisor is the entry-level position to management and provides direct supervision to a group/unit of custodial staff assigned to a contracted client(s) job location. The Facilities Supervisor responsibilities may include routine cleaning and supervising routine cleaning of all areas of the client(s) job location. The position supervises and instructs custodial personnel in the proper procedures and cleaning standards of the customer and company. Responsibilities include the scheduling and
assigning of work, training and decisions impacting daily job functions to ensure quality assurance and service delivery in
assigned area of accountability. The main thrust of interaction with the staff is clarification of day-to-day processes and
objectives; to suggest alternatives/improvements in processes and flows; input into disciplinary actions; and performance
appraisals of direct reporting employees. Decision-making is within defined guidelines established within existing policies.
There is limited budgetary responsibility.
· Responsible to staff client site(s) to meet contracted schedules and direct labor budget
· Assists in the recruiting, selection, assignment, scheduling, and training of members of the custodial staff
· Responsible for training custodial staff on daily, weekly, monthly, and annual routines including proper use of supplies,
chemicals, and equipment.
· Ensures custodial staff follow site specific check in and out procedures.
· Provides client(s) site management with ongoing communication and acts as the primary contact for the client(s) site by
meeting regularly with client(s)
· Plans and oversees all custodial work, maintaining a high standard of safety, cleanliness, and efficiency
· Coordinates cleaning plans and schedules of custodial personnel
· Inspects the performance of the custodial staff on an ongoing basis, as agreed to in our service agreement with the
customer, and according to Prestige guidelines
· Maintains location inventory and orders supplies
· Ensures custodial staff are wearing proper uniforms, identification badges, and job required PPE
· Ensures custodial staff clock in and out utilizing timekeeping system
· Deploys adequate resources at job locations to ensure operational and cost efficiency and that quality meets contract expectations
· Ensures machines are properly stored, kept clean and proper levels are maintained. Ensures supply room is kept neat and
organized with adequate levels for all supplies, chemicals, and equipment.
· Responsible to complete equipment preventative maintenance
· Provides ongoing safety training to custodial staff
The Facilities Supervisor is the entry-level position to management and provides direct supervision to a group/unit of custodial staff assigned to a contracted client(s) job location. The Facilities Supervisor responsibilities may include routine cleaning and supervising routine cleaning of all areas of the client(s) job location. The position supervises and instructs custodial personnel in the proper procedures and cleaning standards of the customer and company. Responsibilities include the scheduling and
assigning of work, training and decisions impacting daily job functions to ensure quality assurance and service delivery in
assigned area of accountability. The main thrust of interaction with the staff is clarification of day-to-day processes and
objectives; to suggest alternatives/improvements in processes and flows; input into disciplinary actions; and performance
appraisals of direct reporting employees. Decision-making is within defined guidelines established within existing policies.
There is limited budgetary responsibility.
· Responsible to staff client site(s) to meet contracted schedules and direct labor budget
· Assists in the recruiting, selection, assignment, scheduling, and training of members of the custodial staff
· Responsible for training custodial staff on daily, weekly, monthly, and annual routines including proper use of supplies,
chemicals, and equipment.
· Ensures custodial staff follow site specific check in and out procedures.
· Provides client(s) site management with ongoing communication and acts as the primary contact for the client(s) site by
meeting regularly with client(s)
· Plans and oversees all custodial work, maintaining a high standard of safety, cleanliness, and efficiency
· Coordinates cleaning plans and schedules of custodial personnel
· Inspects the performance of the custodial staff on an ongoing basis, as agreed to in our service agreement with the
customer, and according to Prestige guidelines
· Maintains location inventory and orders supplies
· Ensures custodial staff are wearing proper uniforms, identification badges, and job required PPE
· Ensures custodial staff clock in and out utilizing timekeeping system
· Deploys adequate resources at job locations to ensure operational and cost efficiency and that quality meets contract expectations
· Ensures machines are properly stored, kept clean and proper levels are maintained. Ensures supply room is kept neat and
organized with adequate levels for all supplies, chemicals, and equipment.
· Responsible to complete equipment preventative maintenance
· Provides ongoing safety training to custodial staff
Additional Information / Benefits
This is a Full-Time position 1st Shift, Flexible.