Job Description
Overview
Job Skills / Requirements
SITE HIGHLIGHT: If you love animals, this security officer position is for you! You will be ensuring that visitors to the zoo and animals are in a safe environment along with extensive walking throughout your shift.
PERKS:
- Pay Rate: $16.00 / hour (pay rate is determined and set by current contract for the site assignment, identified during the interview process; subject to future increases)
- Benefits (eligibility requirements apply): medical, dental, vision, life insurance, group accident, critical illness, hospital indemnity, identity theft protection, and paid medical leave.
CURRENT OPENING:
Need to have 1st shift availability!
- Second Shift: 10AM - 6PM
- Part Time (24 hours per week )
LOCATION: Grand Rapids, MI
PRIMARY RESPONSIBILITIES: As an unarmed Security Officer at DK Security, your duties are determined by the client location. Some responsibilities may include:
- Access Control - Ensure only authorized individuals are given access to the site. This could be based on appointments, ID cards, etc.
- Extensive Patrolling - Walk the interior and/or exterior of the various buildings on the site, keeping an eye out for security, safety, or maintenance issues.
- Camera Monitoring - Monitor CCTV for safety and security concerns across the site.
- Customer Service - Always enforce rules and policies through de-escalation techniques and ensuring quality customer service in every interaction.
SUCCESS as a Security Officer at DK Security will look like:
- Reliability - Report for your shift on time, presentable, and in the prescribed uniform.
- Friendly Personality- Being able to balance our expectations of outstanding customer service while maintaining client policies and enforcing rules.
- Following Company and Client Policies - Be able to read and interpret written post guidelines, follow procedures as outlined and ensure all tasks are completed throughout the shift.
- Use of De-escalation Techniques - Being able to defuse situations through verbal judo and other communication tactics.
QUALIFICATIONS:
- Must be at least 18 years of age or older.
- Must have either a high school diploma or GED equivalent.
- May NOT have any felony convictions and must be able to pass a criminal background check in accordance with all federal, state, and local laws.
- Must be able to successfully pass a drug test at the time of hire and randomly thereafter.
- Must present a friendly, positive, and professional image.
- Must be willing to become CPR/1st Aide/AED Certified
- Must have a valid Driver's License with a good driving record. (Required for driving sites)
- Less than 3 moving violations in the last 3 years
- Less than 2 at-fault accidents in the last 3 years
- No other major violations in the last 3 years.
- Physical Requirements:
- Must be able to sit, stand or walk for the duration of the shift, including walking long distances, and possibly up and down stairs
- Must be able to occasionally lift up to 50 pounds
- Must be readily able to respond to emergency situations
- Ability to work independently with little or no supervision.
WHAT TO EXPECT (Next steps may vary depending on the position you are applying for)
- Phone Interview - Review of our basic qualifications as well as your work history and future goals.
- Virtual or On-site Interview - Interview with the recruiter or site supervisor. Learn more about our opportunities and confirm the site assignment you are interested in pursuing.
- Job Offer - Talk to our Recruiter about the specifics of the job offer, as well as next steps in the on-Boarding process.
- Background Check & Online On-Boarding Activities
- In-Office Orientation - Meet with our HR Team and complete your onboarding process, in-house drug testing, issuing of uniforms, and photo ID badge, meet with your Operations Manager.
- Officer Training
- DK University - Complete basic officer training with our online training courses, learning the foundational skills needed for security.
- On the Job Training (OJT) - Depending on the site location, you will complete anywhere from 2-40+ hours of On-the-Job training, learning the client-specific policies and procedures of the location you are assigned to.
Education Requirements (Any)
High School Diploma or GED
This is a Part-Time position