Job Description

Overview

Job Skills / Requirements

• Rate of Pay: $19.50/hour.

• Customer Relations - This site is highly reliant on customer relations with clients, resident families, and residents.
• Access Control - Ensure only authorized individuals are allowed access to the site.
• Camera Monitoring - Monitor CCTV for safety and security concerns.
• Foot Patrol - Patrol the interior and exterior of the various buildings on site, keeping an eye out for security, safety, or maintenance issues.
• Mobile Patrol - Patrol parking lots, roads, building exteriors and remote locations in a security vehicle.
• Monitor Fire Alarms - Ensure fire alarms are working accurately
• Must provide excellent customer service when dealing with Visitors, Staff, Executives, Co-Workers, etc.
• Observes and reports activities and incidents at assigned client locations.
• Guard posts – this may include building lobbies, gates, reception areas, control centers, etc.
• Conduct periodic foot patrols of the assigned locations.
• Ensure unauthorized persons do not enter restricted areas.
• Ensure a safe and secure environment for all employees and visitors, and will enforce policies and procedures for the site location.
• Check for employee and vendor identifications.
• Look for suspicious persons, packages and activities.
• Respond to emergency situations.
• Maintain regular communication with clients, follow through with client requests, and keep operations managers updated on client communications.
• Must follow and enforce site specific post guidelines.
• Other duties as assigned.

• Must be at least 21 years old or older and have at least a high school diploma or equivalent education certification, such as a GED, per MCL 338.1067 §17(2).
• Must have a current, valid Concealed Pistol License or be LEOSA certified.
• Must be able to pass a drug screening at the time of hire and randomly thereafter (including for marijuana). Since our company contracts with the federal government, we must comply to federal laws regarding the use of marijuana, regardless of whether it is used recreationally or medicinally.
• Must not have been convicted of any felonies, per MCL 338.1060 §10(1)(c).
• Military experience or prior law enforcement experience is highly preferred for this position.
• Must present a friendly, positive, professional image to clients, employees, supervisors, managers, and the general public.
• Must not have been convicted of any misdemeanors related to dishonesty, fraud, impersonation of law enforcement, assault, weapons, unauthorized sale of information or evidence, controlled substances (including for marijuana), or two or more alcohol related offenses, per MCL 338.1060 §10(1)(c).
• Must be able to sit, stand, and walk, including up and down stairs, for 8-12 hours at a time.
• Must be able to see clearly at least 20 feet away (assisted with glasses or contact lenses if necessary).
• Must be able to hear conversations in loud environments either in-person or via radio.
• Must be able to use a smart mobile phone or computer to check emails and complete online training.
• Must be able to fluently read, write, speak, and understand the English language.
• Must be professional and possess excellent customer service skills.
• Must have excellent personal integrity and a positive attitude.
• Must complete required trainings on time and adhere to all client and company policies.

Education Requirements (Any)

High School Diploma or GED

Certification Requirements (Any)

Michigan Concealed Pistol License (CPL)

Additional Information / Benefits

• Paid Medical Leave: Must work an average of 25 hours per week to be eligible for this benefit. Accrued at a rate of 1 hour for every 35 hours worked. Max annual accrual 40 hours. Max annual carryover 40 hours. Max annual usage 40 hours.
• Voluntary Accident Insurance
• Voluntary Hospital Indemnity
• Voluntary Critical Illness
• Identity Theft Protection
• Employee Assistance Program
• Benefits are offered once every November to those eligible. Employees can become ineligible if their availability for work changes and they are unable to be scheduled for the quantity of hours needed to meet eligibility requirements.