Job Description

Overview

Job Skills / Requirements

• 2nd / 3rd Shift
• 30-39+ hours per week

• Rate of Pay: $18.09/hour
• Benefits: medical, dental, vision, life insurance, group accident, short term disability, identity theft protection, and Paid Medical Leave.
• Mileage Reimbursement: $0.445/mile for any travel which requires you to drive more than 100 miles in a roundtrip. (Example: round trip is 150 miles, you’ll be reimbursed for 50 miles).

• Billable:  Work 24-32+ hours per week in a billable, uniform capacity.  The vast majority of the position is operational, requiring the Lead Officer to maintain a personal presence throughout the region.
• Travel: The position will involve a great amount of travel in a personal vehicle.  Mileage will be reimbursed at $0.445/mile after the initial 50 miles of the trip (one-way).
• Supervision: Direct, supervise, and manage subordinates in the execution of appropriate strategies, consistent with law, Client and Company policy, and accepted security standards that maintain a safe, secure and orderly decorum in support of the stated organizational mission.
• Site Training:  Oversee the training of all assigned officers and ensure they are appropriately and thoroughly carrying out all duties outlined in the site’s post guidelines.
• Officer Grooming:  Ensure the appearance, grooming and physical image of all uniform security employees and event staff employees assigned to site are impeccable at all times.
• Client Communication:  Maintain regular communication with the designated client contact, follow through with client requests and keep operations manager updated as to client communication. 
• Scheduling:  Assist the Account Supervisor with last minute scheduling. 
• Customer Service: Understand and require the performance of DK’s customer service GIFTS program with all assigned officers.
• Site Equipment and Uniforms:  Maintain an inventory of and report problems associated with DK and client owned equipment and uniforms.
• On-Call:  Be available at all times to receive calls from subordinates with site questions while the officers are on duty and handle unexpected scheduling issues (sick employees). 
• The daily duties of this position are determined by the client and may vary depending upon the needs of the site / client contact. 
• Other duties as assigned.

• Must be at least 18 years of age or older.
• Must have either a high school diploma or GED equivalent.
• Must be of good moral character, with no felony convictions or misdemeanor convictions for criminal sexual conduct or related offenses, theft, assault, or crimes of moral turpitude, is required.
• Must be able to successfully pass a drug test at the time of hire and annually thereafter; which will test for the use of legal and illegal drugs, including marijuana.
• Must have a working cell phone and ability to make hourly wellness calls.
• Must have a reliable vehicle and willingness to travel to multiple locations.
• Must have a clean driving history, including but not limited to: 
  • Less than 3 moving violations in the previous 3 years.
  • Less than 2 at-fault accidents in the previous 3 years.
  • No major traffic/driving violations in the previous 3 years.
• At least 2 years of experience in law enforcement, military, or security is preferred.
• Must present a friendly, positive, professional image to clients, employees, supervisors, managers, and the general public. Experience in customer service is required.
• Must possess excellent verbal, written and interpersonal communications skills and the ability to solve problems and de-escalate situations in a non-confrontational manner. These include the ability to read and write the English language and interpret documents such as safety rules, operating procedures, maintenance instructions and reports.
• Must be proficient in Microsoft Word, Excel, and email. All scheduling and major employee communications will be communicated via email.
• Must have impeccable grooming, while meeting the standards of our Appearance and Grooming policy.
• Ability to work independently with little or no direct supervision.
• Physical Requirements: 
  • Must be physically and mentally sound
  • Must be able to use hands and fingers to handle or feel objects, tools, or controls
  • Must be able to reach with hands and arms, and to hold objects
  • Must be able to sit, stand or walk for 8-12 hour shifts, including walking long distances, and possibly up and down stairs
  • Must be readily able to respond to emergency situations
  • Must be able to work in or outdoors during all seasons
  • Must be able to hear conversations (in person or via 2-way radio) in noisy environments.
  • Must be able to occasionally lift up to 50 pounds
• Note: Internal Candidates with an active disciplinary action in his/her personnel file will NOT be considered for this position.

Education Requirements (Any)

High School Diploma or GED