Job Description

Guardteck Security is a BC owned and operated security firm providing professional security services across Canada. Founded over 15 years ago on the belief that “Everything and Everyone Matters”, Guardteck has become an employer of choice for security professionals with a focus on building people and teams. Our "Safety Through Customer Service Excellence" approach to providing security services has driven our success in the industry. Our strength as a company is built upon the investment in our staff and their growth as professionals. Come be a part of our team and grow with us.
 
 Our core belief is that security is not just a service but a commitment to our communities' well-being and prosperity. This ethos resonates in our inclusive and diverse work culture, which celebrates unique perspectives and skills. Regardless of whether we serve small businesses or large enterprises, we take a holistic approach to our business. We believe that every task is crucial and that each team member plays a vital role in achieving our mission. We take immense pride in being an equal-opportunity employer. We are dedicated to fostering a workplace that is as diverse as the communities we serve. Our goal is not just to fill roles, but to create a space that allows everyone, irrespective of their background, to express themselves and grow. 

Looking to advance your career in the field of security? Guardteck Security is looking for Security Dispatch is Victoria!

As the Security Dispatch, you will play a crucial role with effectively and efficiently handling administrative tasks as required. 

·       Valid Security License. 

·       OFA Certificate – First Aid Level 1/CPR. 

·       Experience with Microsoft Office, Outlook and Excel. 

·       Minimum tying speed of 40 wpm (words per minute) 

·       Professional and positive attitude.  

·       Prior security experience is required. 

·       1 years of Supervisor role within security industry. 

·       Customer service or administrative experience is preferred. 

 

Responsibilities/Duties:

·       Responding to tenants in person or phone call inquires. 

·       Creating high quality detailed incident reports. 

·       CCTV Surveillance/Monitoring. 

·       Perform administrative tasks as required. 

·       Coordinating with third-party contractors for maintenance issues.  

·       Ability to respond to tenants alarms and dispatching security personnel. 

·       Proactively act in accordance with organization’s code and conduct. 

·       Assist RCMP or other police agencies with CCTV surveillance/investigations.

·       Should be comfortable working by themselves or within a team.

·       Ability to enforce polices and procedures as needed. 

·       Coordinate with Site Manager for employee requests.  

·       Assist with scheduling requirements.

·       Ability to resolve tenant related issues and escalate if required. 

·       Effectively communicate with the client for concerns. 

·       Maintaining records of inspections sheets. 

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