Job Description

Security Post Commander: Neighborhood Armed Patrol (Operations)
New Orleans, LA, United States of America
$21.00 - $21.00

Overview

Pinnacle Security & Investigation Inc. is a premier provider of physical security services for corporations, private businesses, and government agencies across the Gulf South. 

Our front-line security force is comprised of personnel with experience in civilian law enforcement, the United States military, or a minimum of 1 year in the private security industry. We provide an ongoing training program to enhance the abilities of our front-line security force resulting in added value to our clients. We ensure that all Pinnacle security officers are held to high professional standards of service to our clients and are well suited for our clients’ organizations. 

Job Skills / Requirements

 

Responsibilities

  • Review Activity/Incident Reports Daily
    • Analyze and assess daily activity and incident reports submitted by the security patrol team
    • Identify any security concerns, breaches, or patterns that require attention or follow-up actions
    • Collaborate with security personnel to address and resolve issues promptly and efficiently
  • Review GPS Patrol Reports
    • Utilize GPS patrol reports to track and monitor the security team's patrolling activities
    • Ensure that patrolling routes are efficiently covered, and security measures are implemented as per the assigned schedule
  • Review Daily UCR Reports from NOPD
    • Obtain and review daily Uniform Crime Reporting (UCR) reports from the New Orleans Police Department (NOPD)
    • Stay informed about crime trends and incidents occurring in the area to enhance security measures accordingly
  • Adjust Patrol Strategies as Needed
    • Based on incident reports, GPS data, and UCR reports, make informed decisions to adjust patrol strategies as required
    • Work with the security patrol team to implement changes effectively and optimize security measures
  • Attend MAX Meetings with NOPD
    • Attend scheduled meetings with the New Orleans Police Department (NOPD) as part of the Metropolitan Area Xchange (MAX) program
    • Collaborate with law enforcement to share information and coordinate efforts to enhance the overall security of the district
  • Prepare Weekly & Monthly Reports
    • Generate comprehensive weekly and monthly reports for the management and stakeholders
    • Provide detailed insights into security incidents, patrol activities, and any adjustments made to the security strategies
    • Present the reports in a clear and organized manner to the appropriate personnel
  • Manage Weekly Schedules
    • Proactively fill open shifts within the security patrol team to always ensure adequate coverage
    • Handle special requests for shift changes or time off, coordinating with the appropriate personnel and maintaining the integrity of the schedule
  • Interact with Residents
    • Engage with residents within the security patrol district to build positive relationships and foster a sense of community
    • Proactively address any security-related concerns raised by residents and provide assistance as needed
    • Follow up with residents after an incident has occurred at their residence to ensure their safety concerns are addressed and provide support and reassurance
Qualifications

  • Bachelor's degree in a relevant field (e.g., Criminal Justice, Security Management, Business Administration) or equivalent work experience
  • Previous experience in security management, law enforcement, or related fields is preferred
  • Strong analytical skills with the ability to interpret data and make data-driven decisions
  • Excellent communication and interpersonal skills to interact with security personnel, law enforcement, residents, and stakeholders
  • Demonstrated leadership and problem-solving abilities to handle challenging situations effectively
  • Proficiency in Microsoft Office Suite and other relevant software applications
  • Must possess a valid driver's license and maintain a clean driving record
  • Successful completion of any required background checks and screenings.

Additional Information / Benefits

After wait period:  

Medical, Dental/Vision, Life (Company-paid), Accident (Company-paid), Pet Discount Program, LegalShield/ID Protection, Disability, Paid Holidays, Paid Time Off  

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Legal/ID Protect

This job reports to the Operations Manager

This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.

Relocation is not provided

Number of Openings for this position: 1