Job Description

Telemarketer (Janitorial) (Office Personnel)
Little Rock, AR, United States of America


21st Century Janitorial Services is a full-service commercial cleaning provider. We are a local business, owned and operated out of Little Rock, Arkansas. We are certified by the State of Arkansas and Mississippi as a Minority Business Enterprise and recently nominated as Minority Business of the year by The Little Rock Chamber of Commerce.

Job Skills / Requirements

Job Overview

Here at 21st Century Janitorial Services, we are one of the leaders in our field in the Little Rock metro area. We are hiring aTelemarketer to join the 21st Century Janitorial Services team. If you're hard-working and dedicated this is an excellent place to grow your career. Apply today!

Responsibilities for Telemarketer

General Purpose

Contact businesses and individuals by telephone in order to promote and sell goods and services, receive orders, gather information, verify details or request donations for charitable causes.

Main Job Tasks, Duties and Responsibilities

Contact businesses and private individuals by telephone to promote products, services and/or charitable causes
Solicit orders for goods and services over the telephone
Explain the product or service to potential customers
Deliver scripted sales pitch to the customer
Adjust scripted sales pitch to meet needs of specific individuals
Provide pricing details
Handle customer questions
Obtain customer information including names and addresses
Record customer details including reaction to the product or service offered
Receive orders over the telephone
Input order details into the computer system
Record customer details and details of transaction
Confirm orders placed with field sales representatives
Obtain contact details of potential customers from sources including telephone directories and purchased lists
Schedule appointments for sales staff to meet prospective customers
Conduct customer and marketing surveys
Answer telephone calls from potential customers who are responding to advertisements
Contact customers to follow up on initial interaction
Education and Experience

Knowledge of sales and marketing principles and strategies
Relevant work experience in sales, marketing, promotions or telemarketing
Product knowledge
Proficiency in relevant computer applications
Key Telemarketer Skills and Competencies

Communication skills
Information gathering and management

Negotiation skills
Stress tolerance
High energy levels
Self motivation

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

This is a Part-Time position 1st Shift.