Job Description

JANITORIAL ACCOUNT MANAGER
21cjs Janitorial Services, a commercial cleaning company , is
currently looking for a Bilingual Account Manager in Little Rock, AR.
If you are positive, upbeat, have an eye for detail, and have a desire
to serve customers, we would love to have you on our team.

Roles and Responsibilities

Take complete ownership of the service that is provided at all
customer locations within your account assignment.
Ensure Team Member's workspaces and custodial closets are always kept
in a neat and organized manner.
Interview and hire Team Members with a view toward building a team
that will continually exceed customer expectations.
Hands-on training of all Team Members is taking place initially and on
an ongoing basis.
All customer sites must have a defined cleaning program that includes
all SOW items. Both daily and periodic.
Build and maintain strong relationships with all customer
contacts/decision-makers.
Ensure that our services are trusted and valued by customer
contacts/customer employees.
Consistently monitor and develop the performance of all Team Members
to ensure that they deliver the excellent quality we expect to provide
to each of our customers.
Encourage and provide positive feedback and interaction with all Team Members
Assume complete responsibility for all account related labor costs and
financials.
Achieve 5% of total monthly revenue in additional services work
Continuously evaluate each account for operational improvements and
plan for future adjustments for increased profitability and reduced
labor.
Monitor service agreement expiration dates to ensure all business is
contractually secure.
Continuously stress the importance of workplace safety and identify
potential hazards. Observe and hold Team Members accountable to safe
work practices to reduce company exposure.
Attend one industry related seminar bi-annually to remain relevant and
grow within the industry.
Consistently communicate company mission and vision.
Communicate and live out core values of Integrity, Humility,
Excellence, Ownership Mentality throughout the organization and
cultivate company culture with Team Members.
Other duties as required.

Requirements

2 years of previous supervisor/management experience in the
service-industry field.
Excellent communication skills both written and verbal, ability to
interact with staff, as well as the customer / decision makers.
Understanding of cost control / P&L statements / budgeting.
Excellent computer skills (Microsoft Word, Excel, Outlook, SharePoint, etc.).
Clear criminal history and a valid drivers’ license with good driving record.

Schedule:


Monday to Friday and some weekends

Position Details

Full-time
Monday-Friday, with some weekends.
$45-$60K Annually

Insurance Benefits
401K
PTO
Paid Training
Commission & Quarterly Incentive Potential

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Opportunities for advancement
Paid time off
Vision insurance