Job Description

Field Supervisor
Oshkosh, WI, United States of America


About Star Protection and Patrol:

At Star Protection & Patrol, we pride ourselves on being the most dependable and reliable. That is what we look for in our prospective employees, and that is what we recognize and reward in our active employees.

We see each of our employees as an individual. We don't want to put a square peg in a round hole. That is why we engage directly with each of our employees to ensure the highest levels or employee effectiveness and employee satisfaction. Star Protection & Patrol employees are engaged. We recognize the talents of our employees, and we put our employees in a position to use those talents on a consistent basis.

Selection and Placement:

Our selection and placement process are specially designed to evaluate your individual strengths and to place you where you will thrive as a Star Protection & Patrol employee. Do you love seeing and talking to new people every day? Or do you appreciate solitude on your shifts? Do you enjoy multitasking while keeping alert to security threats? Or do you prefer to focus on one task at a time? No matter the answer to these questions, we will work with you to place you in a position that best suits your personal and professional strengths.


At Star Protection & Patrol, we want you to know exactly what is expected of you so you can perform your best. To that end, our officers receive pre-site, on-the-job, and on-going training with all Post Orders clearly written and reviewed by our support services team. We also offer training and licensing fee assistance to all of our new officers.

Job Skills / Requirements

Star Protection and Patrol is currently seeking a Field Supervisor W/Recruiting Support. If you are a dynamic individual with a passion for service excellence and would like to be an integral part of our success, please consider joining our team. This person will be responsible for managing the open post list, and interviewing/hiring Security Professionals (and other non-exempt branch positions) to reduce overtime and open posts based on hiring needs. When not performing these duties, this person will be helping supervise in field operations.


This position will move back and forth from the field to admin support.


  • In daily coordination with Customer Success Director, update the Schedules based on new hires, terminations, and transfers, and Create weekly Open Post List based on openings in the Master Schedule and/or personnel upgrades identified on an as needed basis.


  • Work closely with Customer Success Director to evaluate open post needs and ensure recruiting activities support hiring needs


  • In coordination with the Customer Success Director, oversee the company’s applicant flow to include contacting all applicants, tracking follow up calls, scheduling interviews at branch for qualified candidates, conducting interviews, arranging for second interviews with clients as required by specific sites, and ensuring all processes for tracking and follow up with applicants is followed.


  • As directed by the Customer Success Director, assist with applicant tracking and other hiring reports.


  • Schedule new hires for orientation in coordination with the Customer Success Director, establishing training schedules, and tracking the applicant through the entire “hiring life cycle” through post assignment.


  • Participate with the Management on an as-needed basis in the development of recruiting strategies and projected annual hiring plans.


  • Occasionally attend periodic relevant recruitment activities, such as job fairs, recruitment programs, etc. with Management on an as-needed basis. Participate in in-branch recruiting activities.


  • Work with Operations manager to ensure all officers are properly uniformed and management of uniform inventory


  • Assisting management with hiring, scheduling, and communicating details for special events.


  • Assist with setting up and taking down of events.


  • Must be able to have the ability to take an after-hours call schedule for phones.


  • Assist company by filling in for open sites when available


  • Assist company by answering incoming calls when working.


  • Occasional housekeeping duties as assigned


  • Assist company by creating and maintaining post orders



Security Deposit to be transferred from previous owner.

Additional Information / Benefits

Benefits we provide:

  • Direct Deposit
  • Special Bonuses
  • Referral Bonuses
  • Paid Vacation
  • 401(k)
  • Uniforms
  • Uniform Cleaning Allowance
  • Medical Insurance
  • License Fee Assistance
  • State Training, where applicable

Veteran Increased Participation:

We believe our United States Military personnel have proven themselves to be among the “Most Dependable and Reliable.”

Therefore, active United States Military in GOOD STANDING or Veterans with an HONORABLE DISCHARGE will be given the following:

  • Priority hiring
  • Placement at a post that best suits their personal strengths
  • Time off to fulfill any ongoing military commitments
  • Direct access to the District Captain

Star Protection & Patrol, recognizes the sacrifices the men and women that serve our great country make. We that that supporting our troops also supports the United States of America.

Applicants with Disabilities:

Star Protection & Patrol is committed to ensuring our online application process provides an equal employment opportunity to all job-seekers, including individuals with disabilities.

If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application please contact us at This email will assist disabled job-seekers whose disability prevents them from being able to apply online.

Disclaimer:The STAR Organization hires applicants based solely upon merit and considers a variety of factors, including skills and ability to perform the job, prior satisfactory employment, and employment references as to character and willingness to work. We do not discriminate or on the basis of race, sex, color, age, national origin, disability, or any other protected status. Furthermore, we do not discriminate on the basis of union affiliation, and no employee is required to pay dues to any labor organization to join our team. We accept job applications at all times. When openings become available, we reserve the right to first review applications already on file. Applications remain in an active file or one (1) year. It is the applicant’s responsibility to keep our hiring personnel informed of his or her availability. Any applicant who falsifies or omits information on the application is disqualified from being hired. If the employee has been hired before falsification or omission is discovered, he or she may be subject to termination.

If you are unable to apply online or have limited internet access, please call our business office at 920 – 527 – 0510 to schedule an in person appointment to complete an application.

This job reports to the President of Company

This is a Full-Time position

Number of Openings for this position: 1