Job Description

Contract Services Group, Inc. (CSG) specializes in providing cleaning and related services to a variety of industry facilities throughout the Southwestern United States.  These include hotels/resorts, multi-family housing, office, retail, universities, and city-owned municipalities.  We adhere to our core values of customer focus, continuous improvement, integrity, and communication in every aspect of our business. From servicing our clients' premiere facilities to treating our employees with dignity, we believe that quality and commitment to excellence exemplify our business. 

CSG takes enormous pride in our dedication to both employee and facility safety. We believe strongly in protecting the safety of employees, co-­­workers, customers, our customers’ clients, and their surrounding community.  

CSG offers competitive wages and a comprehensive packet of benefits. We strive to not only be fair and honest in all of our dealings but also to set a standard that sets us apart. 

Become a CSG team member!

CLASSIFICATION: Full Time Exempt 

DEPARTMENT: Human Resources

REPORTS TO: VP HR – Corp Office

COMPENSATION: $67,000.00 - $72,000.00 Salary

Position Summary: 

Focus on making the company a better place for Team Members. Responsible for building positive relationships with Team Members, to help improve employee satisfaction, increase retention and productivity while promoting CSG standards and culture.  

·         Investigate workplace concerns, in a fair, impartial, factual and non-biased manner;

·         Develop action plans and provide interventions as necessary; 

·         Addressing complaints from Team Members; 

·         Work with CSG Management to identify opportunities to proactively address common employee relations issues;

·         Provide guidance and coaching to management to address employee behavior and performance areas;

·         Oversee the use of effective documentation techniques and maintain accurate 

confidential records regarding all reported matters and fact-finding documentation

·         Proficiency with Core Values;

·         Build positive relationships with HR representatives from our contracts;

·         Maintain and improve all Team Member recognition programs;

·         Visit locations with over a headcount of over 25 Team Members across all regions;

·         Conduct Exit Interviews and gather information to improve retention;

·         Participation in any required meetings;

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         3-5 years of experience in Human Resources – employee relations preferred 

·         Strong understanding of labor and employment law and employee relations 

·         Exceptional interpersonal skills 

·         Natural problem-solving ability to improve situations for Team Members  

·         Good team-management abilities;

·         Conflict resolution skills 

·         Analytical mindset, and critical thinking abilities; 

·         Excellent communication and organizational skills required;

·         Bilingual required

·         Must possess a California Driver’s License with a driving record acceptable to Company risk management and its insurance underwriters

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Works under moderate supervision

·         50-60% travels to other site locations 

·         Stand, sit or walk for an extended period of time

·         Endure various physical movements throughout the work areas.

·         Reach overhead and below the knees, including bending, twisting, pulling, and stooping. 

·         Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.

·         Satisfactorily communicate with team members, management, and clients to their understanding.

 

Critical features of this job are described under the previous headings. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description does not list all the duties of the job. You may be asked by supervisors to perform other nonessential assignments and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

Contract Services Group, Inc. is an Equal Opportunity Employer (EOE) and supports diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or on the basis of disability.

www.csgcares.com http://jobs.csgcares.com www.csgcares.jobs

Job Type: Full Time Exempt