Job Description

Overview

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As one of only 3 global security providers, our 175k+ team members in 34 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects. 

Job Skills / Requirements

Company Overview:? 

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As one of only 3 global security providers, our 175k+ team members in 34 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects.? 

Position Overview:

We are seeking a dynamic and experienced Training Manager to design, implement, and oversee the training and professional development programs for our security personnel. The ideal candidate will have a deep understanding of security operations and compliance requirements and be skilled in creating impactful training programs that enhance performance, promote safety, and ensure regulatory adherence.

Salary: 80,000 a year

Key Responsibilities:

• Develop and manage training programs for new hires and current employees across all levels of the security team.
• Design and deliver content on topics including physical security procedures, emergency response, customer service, de-escalation, workplace safety, and legal compliance.
• Evaluate training effectiveness through assessments, feedback, performance reviews, and field observations.
• Maintain training records in compliance with industry standards, client contracts, and licensing/regulatory requirements.
• Collaborate with leadership to identify skill gaps and implement targeted learning initiatives.
• Ensure compliance with all federal, state, and local laws as well as industry-specific requirements (e.g., OSHA, DHS, state licensing boards).
• Lead the onboarding process for new security staff, ensuring readiness before deployment to client sites.
• Monitor and adapt training to address evolving threats, technologies, and best practices in the security field.
• Serve as a subject matter expert in incident management, use of force, and crisis response protocols.
• Evaluating individual and organizational performance to ensure training is meeting client needs and improving performance
• Identifying training needs by consulting with stakeholders and using needs assessments
• Developing and delivering training solutions that meet client needs
• Optimizing training processes for efficiency
• Selecting and managing resources, including working with both internal employees and training vendors to develop and deliver training
• Managing the technologies and technical personnel required to develop, manage and deliver training

Qualifications:

• 5+ years of experience in the security industry, with at least 2 years in training, leadership, or management role
• Experience designing and facilitating learning programs, both in-person and virtual
• Familiarity with state security officer licensing requirements and regulations
• Excellent communication, presentation, and interpersonal skills
• Proven ability to lead, motivate, and mentor diverse teams
• Certification in training or instructional design is a plus
• Washington State Guard Card (REQUIRED)
• Washington State Certified Trainer Endorsement (REQUIRED)
• Knowledge of learning and development best practices
• A proven track record of training program development and management
• Excellent leadership skills
• Excellent written and oral communication skills

Preferred Skills:

• Law enforcement, military, or private security background
• Conflict resolution and crisis intervention training
• Proficiency with learning management systems (LMS)

Working Conditions:

• Combination of office, classroom, and field settings
• May require occasional travel to client sites or regional offices
• Must be able to stand and walk for extended periods during training and field evaluations

#WER123

Washington PSGC #762

Certification Requirements (All)

Security Guard Card

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, 401K/403b Plan