Job Description
Courtesy Patrol Dispatcher
(Customer Service)
San Diego, CA, United States of America
Overview
Allstate Security provides professional security services throughout California – from San Francisco down to Los Angeles, and continuing all the way through our headquarters area in San Diego, CA. For nearly a decade, we’ve offered comprehensive security solutions to a variety of clients as one of California’s premier security guard companies.
We specialize in armed guards, unarmed guards, patrol service, and mobile patrols. Our security officers will work seamlessly as a part of our team to secure premises, customers, employees, assets and everything in between.
All State Security Services provides reliable, qualified, professional officers who are trained and ready to respond to potential security threats and provide outstanding support and service.
Job Skills / Requirements
As a dispatcher, you will be entrusted with maintaining open lines of communication in high call volume environment. Your daily tasks will include but not limited to data entry, coordinating courtesy patrol response to resident/client requests, and providing customer service to employees and contractors. Your core skills and prior experience in a high call volume environment will contribute to your daily tasks.
Dispatch Officers for Gardens Communities serve as Gardens Communities Dispatchers. Dispatchers are expected to utilize Gardens Communities Dispatch center to facilitate responses to Gardens tasks (i.e disseminating tasks to Gardens Communities Courtesy Patrol Officers, call-taking from Gardens Communities residents, etc.) Dispatchers are responsible for maintaining communication with Gardens Communities Courtesy Patrol Officers and providing response to security task requests
Dispatch Officers for Gardens Communities serve as Gardens Communities Dispatchers. Dispatchers are expected to utilize Gardens Communities Dispatch center to facilitate responses to Gardens tasks (i.e disseminating tasks to Gardens Communities Courtesy Patrol Officers, call-taking from Gardens Communities residents, etc.) Dispatchers are responsible for maintaining communication with Gardens Communities Courtesy Patrol Officers and providing response to security task requests
Required Qualifications:
- Multi-tasking
- Efficiency with Microsoft office
- Scheduling
- Security experience is a plus
- Data entry
- High call volume experience
- Detail oriented
- Ability to problem solve
- Previous dispatch experience
- Call center experience a plus
Certification Requirements (Any)
Valid Social Security Card
This is a Full and Part-Time position 1st Shift, 2nd Shift, 3rd Shift.
Relocation is not provided and travel is not required