Job Description
Retail Security Officer
(Elite NY)
New York, NY, United States of America
Overview
Elite Investigations started their quest to provide clients with the top-level guard services available more than 40 years ago, it was with a philosophy that with top level people you attract top level clients. Since then, we have set a goal that relies on hiring only the best talent in the industry. If you are a hard-working employee who values customer service and are looking for a future in the security industry, we want to hear from you.
Elite Investigations is looking for qualified people to join our team. As a member of the Elite family, you can discover the benefits and rewards of working for a highly integrated security company, one with a supportive and flexible work environment. We offer internal promotions and plenty of opportunity for career advancement. Elite Investigations is a company with a vision for the future.
Elite Investigations is an equal opportunity employer.
Job Skills / Requirements
This is a STANDING/WALKING post which requires you to be on your feet while on-duty.
As a retail security officer, one is expected to adhere to superior standards while serving the surrounding communities. It is imperative for a retail security officer to maintain a commanding presence complemented by exceptional customer service skills. Additionally, the ability to manage crisis situations at the client site in a calm, effective, and efficient manner is essential.
In the capacity of a retail security officer with our organization, you will be responsible for both initiating and completing daily reports. As a valued team member, you will be expected to uphold a distinguished presence while assigned to various sites. Other responsibilities include, but are not limited to:
As a retail security officer, one is expected to adhere to superior standards while serving the surrounding communities. It is imperative for a retail security officer to maintain a commanding presence complemented by exceptional customer service skills. Additionally, the ability to manage crisis situations at the client site in a calm, effective, and efficient manner is essential.
In the capacity of a retail security officer with our organization, you will be responsible for both initiating and completing daily reports. As a valued team member, you will be expected to uphold a distinguished presence while assigned to various sites. Other responsibilities include, but are not limited to:
- Monitor and patrol assigned areas to deter theft
- Communicate constantly with the manager on duty regarding any suspicious activity
- Implement loss prevention strategies and procedures to minimize risk
- Monitor and respond to alarms to detect potential theft
- Provide excellent customer service by assisting customers with inquiries or concerns.
Qualifications:
- NYS Security License
- Strong knowledge of loss prevention procedures and protocols
- Excellent written and verbal communication skills for report writing and conflict management
- Ability to handle stressful situations calmly and professionally
- Possess the skills to pay attention to detail and strong observation skills
- Ability to work independently as well as in a team environment
- Must be able to speak, read, and write fluent English
- Must be willing to stand/walk for the duration of the shift
- Must have availability to work weekends
Certification Requirements (All)
NYS Security License
Valid State ID
Valid Social Security Card
Additional Information / Benefits
This is a Full and Part-Time position 1st Shift, 2nd Shift, Weekends.
Relocation is not provided and travel is not required