Job Description

Quality Engineer (Technical Services)
Louisville, KY, United States of America


Founded in 1919, Whip Mix manufactures Hanau™, Denar® and Whip Mix articulators, dental gypsums, investments, waxes, furnaces, mixing equipment and model trimmers for use in dental laboratories and dental offices and equipment. Whip Mix, headquartered in Louisville, Ky, is ISO9001-2008 certified and sells its products through distributors in over 80 countries and also maintains an office and distribution center in Dortmund, Germany.

Please review our website at and our Facebook page! We are an EEO employer.

Job Skills / Requirements

The Quality Engineer is responsible for all aspects of quality assurance in the design, production and technical documentation of medical device products.  Is responsible to design and implement tests that monitor the quality of the medical device in each stage of the production process.   Ensures medical device documentation is maintained in accordance with cGMP, ISO 13485, MDR and MDSAP.

This position supports Product Development teams to ensure compliance of new or modified products and processes to the appropriate quality standards.  Prepares and submits 510(k) notifications, and technical files.  Is also responsible for achieving and maintaining the CE Mark for medical.

Job Functions and Responsibilities 


Works with design teams to ensure Design & Development (D&D) activities produce a product that is safe and meets customer needs.  Create D&D documentation in accordance with applicable standards.    Essential                                                                                               



Helps design and validate production process for the manufacture of medical and non-medical products and monitors process performance.                  Essential



Coordinate 510(k) and CE Mark documentation, testing and submittal.                           Essential



Ensures the device technical documentation is in compliance with national standards.             Essential



Coordinates external quality system audits by outside parties such as FDA, ISO, customer inspectors/auditors.     Essential                                        



Conducts risk and capability analysis to evaluate and validate product design and process capability and ensures design master/history files contain appropriate information.                                                       Essential




Participate on new product development teams to ensure the appropriate regulatory requirements are met for new/improved products.                                    Essential



Helps develop the quality plan for incoming and outsourced materials and products.                                                               Essential



Assists the quality team to conduct root cause analysis, corrective action planning, follow-up on actions and timely closure of CAPS’s.      Essential




Conducts data analysis and creates trend charts using statistical methods.                                                 Essential



Performs other functions or duties as assigned.


Job Requirements

Knowledge, Skills, Abilities, & Worker Characteristics     

  1. Must possess in depth knowledge and experience with ISO 13485 QMS standard
  2. Demonstrated ability to create statistically valid protocols to validate product design and process capability
  3. Demonstrated ability to critically think through, and apply logic to, complex problems
  4. Ability to effectively interpret, communicate and assimilate regulatory standards and specifications to a variety of audiences
  5. Must be able to effectively communicate and work productively with other departments and team members
  6. Must be comfortable receiving direction verbally as well as through written communication
  7. Some experience with Data Analysis tools and reporting complex data visually
  8. Must be able to work independently with minimal supervision
  9. Expert proficiency with MS Office Suite (specifically Excel and Word)

Summary Education & Experience Required 

  1. Bachelor’s degree in Engineering or another Technical or Scientific field is required
  2. 2+ years of experience in ISO 13485 QE role is required
  3. ASQ CQE certification is preferred
  4. Experience in a manufacturing environment is preferred

Working Conditions     

  1. Primarily office environment
  2. Must be able to access and traverse the entire manufacturing facility

Education Requirements (Any)

Bachelor’s degree in Engineering or another Technical or Scientific field

Additional Information / Benefits

Salary Range:  $70,000 - $80,000

Full benefits package of vacation, short and long term disability, long term care, company paid life insurance, and medical, dental, and vision benefits.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan

This job reports to the QA & Regulatory Manager

This is a Full-Time position 1st Shift.

Relocation is negotiable and travel is required occasionally

Number of Openings for this position: 1