Job Description

Overview

At Whip Mix, innovation isn’t just what we do—it’s who we are. For over a century, we’ve been a trusted partner to dental professionals worldwide. From designing and manufacturing cutting-edge digital solutions to tried-and-true lab essentials, we bring craftsmanship, technology, and customer care together in one place.

We’re proud to be a family-owned, Louisville-based company with a global reach, serving dental labs, universities, and clinicians across more than 80 countries. Our mission? To combine quality and creativity with a service-first mindset that makes a real difference in people’s lives. If you’re looking to join a team where tradition meets innovation, and where every day brings new opportunities to grow, Whip Mix is the place for you.

Job Skills / Requirements

We are looking for a Quality Control Technician to join our team. This role is essential in ensuring mechanical products and parts are at Whip Mix standards to ensure customers receive quality products with on-time delivery.

What you'll be doing:

• Performs inspection on incoming received/internal machined parts and tooling to determine conformance to specifications using all types of standard mechanical and computer setups. Records inspection results in a quality database and reports discrepancies per the Quality Inspection process. Ensures product quality and follows Quality Procedures to take appropriate action when non-conformances are identified.
• Participates and provides support to Material Review Board activities. Partners and collaborates with other areas in the investigation of non-conforming parts to determine root causes, corrective actions, and limited dispositions following standard quality procedures.
• Performs QC testing of chemical products and materials.
• Performs complex first part/first article inspections using a variety of precision mechanical setups and fixtures to determine conformance to specifications and suitability for use.
• Performs calibration of equipment, instruments, etc. Acts as a gatekeeper of calibration database to monitor, coordinate, update records to ensure timely completion of the calibration activities.
• Acts as a gatekeeper of Preventive Maintenance (PM) database to monitor, coordinate, and update records to ensure timely completion of PM activities.
• Works within the Quality Module of the ERP system to satisfy daily operations.

What you'll bring to the table:

• High School Diploma or GED required.
• 3+ years of related experience
• Experience in a regulatory manufacturing environment preferred, ISO 13485 standards is a plus.
• ASQ (American Society for Quality, Certified Quality Technician or Calibration technician preferred.
• Working knowledge of blueprint reading, GD&T (Geometric Dimensioning and Tolerance) and statistics.
• Computer skills, including knowledge of MS Office products and ERP system required.
• Effective written and verbal communication skills.
• Statistical Process Control and Quality tools (DMAIC, Six Sigma, PDCA, Cpk., etc.).
• Understands how to apply criteria in order to generate reports.
• Able to determine part acceptability by performing mechanical and visual inspections with sound judgment.
• Ability to work collaboratively and cross-functionally with others, providing training when needed.
• Able to read and understand material handling reports, manufacturing orders, and complex work instructions.
• Knowledge of dimensional measurement equipment commonly utilized in a machine shop and/or quality inspection and/or calibration department in a manufacturing environment, including fixed and variable gages, indicators, surface plate and associated measuring and fixture equipment, optical comparators, and coordinate measuring machines.
• Knowledge of electronic measurements for calibrating electronic gages,
• Seeks out opportunities and areas for continuous improvement.
• Willingness to learn and operate various inspection equipment including hand held devices
• Working knowledge of blueprint reading, GD&T statistics
• Statistical Process Control and Quality tools (DMAIC, Six Sigman, PDCA, etc.)

Education Requirements (All)

HS Diploma or GED

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, 401K/403b Plan