Job Description

Account Site Manager $60-65k/year (Operations)
Livonia, MI, United States of America


Scioto Services LLC, a Marsden Holding Company, is a facility services provider of commercial janitorial, building maintenance and specialty property services with operations serving customers throughout the United States. Scioto Services is a building services contractor known for its operational excellence and its ability to provide great services to small businesses and large multi-state or multi-regional companies alike. Scioto Services enjoys an unmatched reputation for maintaining property value and for helping business owners and property managers meet their objectives for their facilities. An industry-leading company of integrity, service dedication and innovation since it was founded in 1975, Scioto has succeeded by dedicating itself to providing customers with an ever-expanding array of cost-effective, superior-quality commercial property services.

Job Skills / Requirements


The Site Manager is responsible for the overall quality assurance and customer assurance of the Amazon building or buildings in their assigned area.  Plans, organizes and directs the work of employees and Supervisors so as to achieve Marsden quality standards, specified profit goals and successful customer relations and account retention.

Core Responsibilities

  • Promotes a safe work environment at field accounts.
  • Completes regularly required Quality Assurance Inspections of all Amazon buildings in the area. Develops action plans based on the results of the inspection.
  • Ensures all payroll reporting is processed accurately and timely and is distributed as required.
  • Conducts daily audits of the automated timekeeping system in order to monitor labor and achieve profitability.  
  • Manages employee/supervisor performance and conduct through the progressive discipline policy. Consults with the Human Resources Department as needed.
  • Manages employee/supervisor job assignments to effectively distribute available resources to clean and maintain buildings within their assigned area.
  • Utilizes available resources to train all new employees with a focus on long-term retention.
  • Supports, directs and trains Building Supervisors with a focus on account and employee retention.
  • Provides accurate and timely information to Human Resources or Area Manager regarding current and future staffing needs.
  • Trains assigned personnel on cleaning methods, procedures, and equipment
  • Performs routine inspections of work performed
  • Serve as backup for absent personnel

Business Conduct

  • Commits to behave in compliance with the company’s values and Code of Conduct
  • Builds a culture of work safety and leads by example with one's own safe behavior
  • Treats co-workers with respect and approaches conflict with positive intent and professionalism
  • Asks questions to understand why we do what we do and how we do it - champions change when improvements can be made

Supervisory Responsibility

  • Conducts daily informal building inspections to maintain a quality level that meets the customer’s (Amazon) and the company’s standards
  • Conducts monthly formal written building inspections to be submitted to the account or area manager. Uses these to give feedback and training to the cleaning associates
  • Knows, understands and implements the cleaning specifications for assigned facility
  • Maintains and develops written Account Manual and "Cleaning Guides / Systems" for all job positions within the assigned buildings
  • Maintains an inventory of cleaning products and supplies and ensures cleaning equipment is accurately inventoried and in safe working order. Responsible for repairing and maintaining some equipment on-site
  • Under the direction of the account manager, handles some associate-related matters, which may include time and pay, training, safety, discipline, performance appraisals, damage or theft complaints, etc. and completes all necessary paperwork

Financial Responsibilities

  • Responsible for managing supply budgets in account.
  • Responsible for managing labor budgets to meet targeted wage percentage.

Skills Required

  • Knowledge of safety practices
  • Good time management
  • Ability to work with minimal supervision
  • Communicate effectively for training and scheduling
  • Management experience
  • Ability to work in a fast paced environment
  • Management experience
  • Ability to work in a fast paced environment

#amazonmanager #greatplacetowork


Additional Information / Benefits

Salary: $60-65,000

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, na

This is a Full-Time position 1st Shift.