Job Description

Overview

One Source is a customer-focused, relationship-based third party logistics (3PL) group built in Louisville, KY.

Job Skills / Requirements

THE ROLE:

As a Logistics Coordinator at One Source Logistics, you are the center of daily operations.  This role is designed for the deeply organized, fast paced & those looking for a challenge. 

If you seek incomparable company culture, the ability to accelerate your career & being a valued team player, we encourage you to apply.

THE WHY:

• $34,320 base salary + uncapped quarterly bonuses  
• Company contribution towards health, vision & dental insurance
• Retirement matching every check, up to 3%
• Leadership training & Career Coaching
• Organic growth within a pandemic-proof industry
• Work hard & play harder – Voted #1 in BEST PLACES TO WORK 2018, 2019 & 2020

WHAT YOU NEED TO SUCCEED:

• No Experience necessary
• Highly organized and logical with a willingness to adapt quickly to changing policies and procedures
• Strong communication skills(in person, online & on the phone)
• Eagerness to learn new skills & techniques
• Self-directed with the ability to solve problems minimal oversight
• Excellent interpersonal skills: ability to get along with diverse personalities
• Proficient knowledge of Microsoft Office or similar data entry software

#IWS

RESPONSIBILITIES

• Must be able to communicate effectively 
• Main point of contact for client communication regarding transportation (documenting calls, assisting with pricing & selection) efficiency of loads, and the resolution of transportation issues.
• Assist clients with product selection and pricing to improve transportation routes
• Perform inbound and outbound calls for loads to be picked up and/or delivered
• Partner with internal Brokerage team members to deliver exceptional customer service, communicate any issues, verify load details, and dispatch drivers
• Perform check calls to drivers and carriers confirming on-time pick-up and delivery of shipments
• Update account managers on any issues that arise throughout the life of loads and create solutions for those problems
• Investigate product overage, shortage, and damage, and complete the appropriate documentation
• Validate all load data prior to marking a load as delivered
• Communicate tracking updates to customers and conduct customer service calls to identify other business unit needs
• Verify order details and reference numbers are accurate and communicate that information to the drivers and carriers.

#IWS

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, 401K/403b Plan