Job Description

Risk Operations Analyst
Lowell, MA, United States of America
$28.00 - $28.00

Overview

For 50 years, Prosegur has been helping make the world a safer place. Today, more than 175,000 employees across 36 countries combine experience, technology, and innovation to protect the people, clients, and communities we serve. 

Our people are at the heart of what we do. Whether working on-site with our clients or supporting our teams behind the scenes, every employee plays an important role in delivering the safety, service, and trust our clients depend on every day. 

At Prosegur, you’re not just joining a security company. You’re joining a global team with opportunities to learn, grow, and make a difference. 

Job Skills / Requirements

The mission of the Global Risk Services (GRS) Virtual Global Security Operations Center (vSOC) is to provide a centralized monitoring center to coordinate our client’s response to crisis, emergencies and security situations while minimizing the impact on their enterprise and personnel. The GRS vSOC is comprised of a dynamic team that operates as a multifunctional single source of security solutions for our clients as we facilitate rapid contact, situational awareness, reporting, and response. The GRS vSOC coordinates risk operations around the world for all GRS clients to include protective services, international assistance, trusted transportation, and more. Additionally, we provide static and dynamic asset monitoring and intelligence services for a myriad of client types. The vSOC fuses intelligence analysis with our operations to generate proactive risk mitigation. The center operates on a 24/7 schedule globally, while also coordinating regional and localized support functions across the enterprise.

Position: Wednesday - Saturday | 1100-2100

Pay Rate: $28.00p/h 

 

Role responsibilities

The main responsibility of the Risk Operations Analyst is to monitor world events and provide overwatch of our Clients’ extensive global operations, to anticipate and mitigate potential risks. This multi-functional role will monitor events and incidents, issue, and escalate notifications, and dispatch the necessary resources to resolve active events. The Risk Operations Analyst will use internal and external intelligence sources to support active operations.

 

Minimum Qualifications and Requirements

  • Bachelor’s degree in security studies, international relations, or related field; or 2+ years equivalent military/professional intelligence training.
  • Demonstrates strong analytical, problem-solving, and organizational skills.
  • Ability to utilize multiple intelligence, incident management, video management and dispatch systems.
  • Excellent time management, project management, oral communication, technical writing, presentation development, facilitation, and organizational skills required.
  • Can effectively communicate and interact with all levels of management.
  • Must be flexible and possess the ability to function independently in stressful situations and multi-task in a fast-paced working environment.
  • Knowledge of security procedures, life safety, and business continuity.
  • Maintain situational awareness and collecting and analyzing information to ensure the safety and security of our client’s assets and operations.
  • Issue timely alerts to stay ahead of emerging threats impacting clients. 
  • Coordinate and dispatch risk operations resources to meet clients’ needs.
  • Provide threat monitoring support around client travel, events and operations, escalating incidents as appropriate.

 #PRO123

Education Requirements (All)

High School Diploma

Additional Information / Benefits

At Prosegur, we believe in supporting our employees both at work and beyond. We offer a competitive benefits package designed to support your health, well-being, and future. Benefits may vary based on position, location, and eligibility, with additional details provided throughout the hiring process.

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

 

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, 401K/403b Plan, Benefit offerings vary based on contract/role


This job reports to the Operations Manager(s)

This is a Full-Time position

Number of Openings for this position: 1