Job Description

Director of Information Technology (Administrative Services Group)
Louisville, KY, United States of America


The national offices of the Presbyterian Church (U.S.A.), based in Louisville Kentucky, serve with mid-councils, congregations, worshipping communities, and partner organizations to carry forth the mission of Jesus Christ. Approximately 400 individuals, diverse in race, age, gender, sexual orientation, faith, skills, and more, come together as colleagues to work for a world where justice reigns, peace prevails, and God’s love extends to all people. This community comprises the staff of several national entities: the Office of the General Assembly, Presbyterian Investment and Loan Corporation, the Presbyterian Mission Agency, the Presbyterian Publishing Corporation, Presbyterian Women, and the Administrative Services Group.

Position Purpose:

The Director of Information Technology (DIT) is a key member of the Presbyterian Church – A Corp [PC(USA)] leadership team and a significant contributor to developing and implementing the organization's strategic direction and overall day-to-day management and operations.

The DIT is responsible for providing the specific vision and direction enabling PC(USA) to use information as a strategic asset to achieve program and mission goals. The DIT's role is to identify PC(USA) 's core technology and business strengths and weaknesses and capitalize on and leverage advantages while rectifying weaknesses. In addition, the DIT Ensures that technology is implemented to directly and positively impact PC(USA) 's overall operations.


Job Skills / Requirements

  1. Collaboration: The DIT demonstrates exceptional teamwork, interpersonal, facilitation, and consensus-building skills. THE DIT Facilitates collaboration at all levels and locations. The DIT is a trusted business advisor to leaders across all PC(USA) agencies and entities and develops and prioritizes new technology recommendations jointly with the Information Technology Steering Committee.
  2. Leadership: The DIT is the senior executive responsible for all aspects of PC(USA) – A Corp's information technology (IT) systems and services delivered to client partners. The DIT provides leadership, vision, and direction for the IT organization.
  3. Strategy: The DIT is responsible for developing and aligning an IT strategy with the broader program and mission strategy. The DIT works closely with internal and external constituents and stakeholders to identify and maximize opportunities to use knowledge and technology. Additionally, the DIT develops an enterprise technology, knowledge, and information management strategy and applies new technologies to solve business problems.
  4. Governance: The DIT will staff the Information Technology Steering Committee and the Information Technology Advisory Committee.
  5. Planning: Develops and implements improvements via roadmaps developed and executed to advance: IT shared services, web application development, IT operations, enterprise data management, infrastructure modernization, and other IT products and services.
  6. Change Management: The DIT applies change management discipline to all IT initiatives.
  7. Talent Management: The DIT continuously analyzes the IT workforce's skill sets and competencies, has the right skills on the IT team, and drives the team and vendors towards success with operations and projects.
  8. Vendor Management: The DIT Identifies, establishes, and maintains strategic relationships with key IT suppliers and consultants. The DIT is the driver of all business and contractual relationships with IT vendors and consultants, including business information systems and applications. In addition, the DIT is the senior executive responsible for negotiating and managing all business relationships with IT suppliers and consultants.
  9. Business Process Improvement: The DIT Utilizes knowledge of technology and business processes and incorporates a cross-agency perspective. Additionally, the DIT provides leadership and direction for reengineering and improving the business processes and the underpinning IT infrastructures.
  10. Security: Promotes and facilitates the effective use of common enterprise-wide information and is directly responsible for the Information Security function of PC(USA).
  11. E-Business: Provides vision, advocacy, and awareness of the internet as an integrated marketing tool across the organization. The DIT has current knowledge of Internet, e-commerce, and e-business technologies, fosters innovation and excellence in using web technologies and establishes a unified web presence or common "face" for PC(USA) on the Web.
  12. Best Practices: The DIT understands technology directions, trends, and how they impact key IT initiatives. The DIT analyzes and manages cultural and technological changes within the organization, identifies best IT practices throughout the organization, and communicates and implements these practices on an enterprise level.
  13. Technology Management: The DIT provides expert advice and support and ensures optimal use of technology within the organization. The DIT: 
    • Provides leadership concerning technology-based products and services that respond to enterprise needs.
    • Supports the organization's vision, business goals, and needs by identifying and continuing the development of the most appropriate technical solutions.
    • Maintains a clear understanding of emerging technologies and implements appropriate new technologies quickly to maintain a competitive advantage. Work with the appropriate team members to ensure that the technology solutions are proactively responsive to constituent needs.
  14. Standardization: The DIT drives the development of enterprise technology standards to ensure compatibility and integration (e.g., multivendor platforms) throughout the organization. This ranges from standards with the desktop and commercial software tools to enterprise applications such as CRM and ERP. In addition, the DIT is responsible for providing a consolidated help desk capability for all services, including desktops, phones, and applications. Finally, the DIT develops and maintains a documented IT architecture and set of IT standards that provide guidance and direction concerning owned and outsourced IT services.
  15. Operations: The DIT is responsible for the operation and maintenance of all elements of the enterprise IT architecture and infrastructure, including all application programs, computer hardware including end-user devices, local and wide area networks, security operations center, data centers, help and customer services desks, telecommunications networks and services (voice, video, data, Internet), and computer systems operations.
  16. Business Continuity: Establishes an Information Technology Business Continuity plan to address PC(USA) 's needs in the event of a major disruption.

Key Competencies Requirements:

1.Emotional Maturity & Adaptability: PC(USA) is a multi-national organization serving many constituencies with various perspectives, values, and interests. Further, PC(USA) is an innovative organization in a significant state of evolution where changes happen regularly and routinely. Therefore, the successful candidate will possess a positive disposition, be well differentiated, and not easily thrown off balance or become negatively reactive.

2. Superior communications skills.

3. Comfortable leading through influence as opposed to leading through positional authority.

4. Demonstrated ability to develop meaningful working partnerships with colleagues across all agencies and entities.

5. Have a deep understanding and commitment to cultural and racial ethnic inclusiveness. Values diverse groups, ethnicities, genders, communities, cultural constituencies and points of view.  Able to relate well to people from all walks of life and of varying theological perspectives

6. A successful candidate will possess a bias toward responsibility. They will claim their own mistakes, seek to make it right, and celebrate their wins while sharing credit with their colleagues.

7. Recruitment, onboarding, and supervision of staff and third-parties.

8. Team Development

9. Collaboration across agencies and between all levels of the church

Essential Position Requirements:

  • Bachelor's Degree
  • At least 15 years of experience in non-profit, educational, or other settings similar to PC(USA).
  • Must have the ability to sit for long periods of time.
  • Must have the ability to lift 40 lbs
Helpful Skills:
  • Have a deep understanding and commitment to cultural and racial ethnic inclusiveness.  Values diverse groups, ethnicities, genders, communities, cultural constituencies and points of view.  Able to relate well to people from all walks of life and of varying theological perspectives.
  • Ability to speak one or more languages other than English very helpful.


Additional Information / Benefits



The Presbyterian Church (U.S.A.) offers a competitive benefits package for eligible employees including Medical, Dental, Pension Plan, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), Flexible Spending accounts, 403(b) Retirement Savings Plan, Vacation Days, Sick Days, and Paid Holidays.


Presbyterian Church (USA) is committed to being not only an Equal Employment Opportunity Employer as defined by the U.S. government,
but with the inclusion of gender identity and sexual orientation as well.

Candidates from Presbyterian communities in the global south and other historic Presbyterian Communities of Color,
preferably with theological training and fluency in languages other than English, are encouraged to apply.

This job reports to the CFO/COO

This is a Full-Time position 1st Shift.

Number of Openings for this position: 1