Job Description

Site Security Lead - Healthcare (Terrace)
Terrace, British Columbia, Canada
$32.10 - $32.10


Paladin Security: Making the World a Safer and Friendlier Place because we CARE!

Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Join the Frontlines of Security Excellence with Paladin! Watch our video to uncover the thrilling world of security careers and take the first step towards safeguarding the future. Your journey with Paladin begins here:

Job Skills / Requirements

The SSL (Site Security Lead) will assist in managing the access control security for the new hospital in Terrace BC. This will be achieved by coaching, training, and supporting the Officers on site, taking lead on incident management and investigations, liaising with the client in the absence of the ASL and ensuring that the ASL is notified of all on all site issues and concerns. The SSL works primarily 8 hours (Rotation Shifts)

The pay rate for this position is 32.10/hour.

Site supervisor Job Description 
- Supervise the Security Officers assigned to the site and act as a resource for security issues in accordance with PSG, health authority and regulatory requirements. Ensure adherence to guidelines and standards for security staff. 

-Conduct site orientation and training of new officers, ensuring site orientation packages and officer review tests are completed within the allotted training period. 

- Monitor and document performance and behavior of officers, providing mentorship and coaching as required. 

- Supervise and assist all regular officers with responsibilities delegated to them. 

- Draw up and maintain a departmental site and training schedules, ensuring that all shifts are covered. Maintain and update Win Team regularly. Arrange coverage for any open shifts due to last-minute book-offs, medical emergencies, etc. 

- Conduct investigations and perform appropriate follow-ups when incidents and situations occur as required. 

- Ensure all reports are completed and each officer submits complete and accurate SSR reports. Follow up with inaccuracies or omissions. 

- Perform site patrols, desk duty, respond to all necessary calls, and complete SSR’s. 

- Compile monthly deliverables, documenting site activities for remittance to the client. 

- Schedule and conduct regular panic alarm system tests, fire drills and security education sessions without fail. Maintain records and prepare incident reports and other safety and security incident documentation. 

- After hours leadership as needed to the security team on site. 


Valid BC Security License 
BC Driver’s License (Class 5/7N) 
Proficiency with computers and Excellent Customer Service both verbally and written. 
Physical ability to complete the job duties. 
A minimum of two years of supervisor experience and the healthcare system (preferred) 

Education Requirements (Any)

High School Diploma/GED
Post Secondary Education

Certification Requirements (Any)

Management of Aggressive Behaviour (MOAB)
COVID Double Vaccinated
2 years of security supervisor experience
Valid BC Security Licence
Valid Class 5 Drivers License

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodation for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs.


We thank all applicants for their interest; however, only those applicants that are shortlisted will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days

This job reports to the Area Security Lead

This is a Temporary / Seasonal position 1st Shift, 2nd Shift, 3rd Shift, Weekends.

Number of Openings for this position: 5