Job Description

Job Skills / Requirements

• Respond to public inquiries with a high level of professionalism
• Direct calls to appropriate employees; maintain phone lists and filing systems
• Receive and allocate incoming mail; coordinate outgoing mail and mail-outs
• Inter-branch communication and coordination of logistical arrangements
• Photocopy and distribute documents
• Provide administrative support to the Paladin management team and the Office Administrator as required
• Maintain the cleanliness and organization of the main office area
• Organize meeting logistics to ensure all necessary materials and equipment have been prearranged.
• Maintain inventory; facilitate timely ordering and ensure office and coffee supply availability.
• Complete cheque requisitions accurately and promptly. 
• Regularly review and update the reception manual with relevant information, procedures, and contact details
• Greet visitors with professionalism and courtesy, enforcing security protocols such as issuing visitor badges.
• Create ID badges and name tags for office staff. 
• Communicate with the building manager to address facility-related concerns, coordinating maintenance requests, and ensuring compliance with building policies and regulations.
• Facilitate conversations with our insurance broker to distribute the relevant documents to the appropriate department.
• Assist with travel booking.
• Other duties and projects as assigned

• Pleasant telephone etiquette and outstanding customer service skills
• Previous experience in a similar role is considered an asset
• Strong interpersonal skills and the ability to work effectively in a team environment
• Proven maturity to effectively prioritize competing demands with short deadlines
• High regard for accuracy and attention to detail
• Proficient use in MS Outlook, Word, PowerPoint, Excel
• Ongoing interest in training and personal development

Additional Information / Benefits

• Leading Corporate Culture: Paladin is a Canadian employee or choice because of the amazing people that work here!
• Career advancement: Whether you are gaining experience for law enforcement, looking for meaningful work as a student, or simply exploring a field you are passionate about, Paladin gives you the opportunity to advance your skills!
• Health Benefits & Perks: Full-time employees are eligible for great benefits, and all staff can enjoy exclusive Paladin discounts at your favorite retailers and service providers across Canada!
• And more…