Job Description
Security Programs Manager
London, Ontario, Canada
Overview
Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Job Skills / Requirements
Position: Security Programs Manager
Site: London/St. Thomas Office
City: London, Ontario
Status: Full Time
Hours: Monday - Friday 0800-1600hr
This leadership position will champion the leadership and growth of Paladin Security Group’s security programs for all Paladin contracts in London/St. Thomas, Ontario. You will be challenged to develop and coordinate implementation strategies to support all our operations and security program; developing the capacity of Paladin staff to respond effectively to security and life safety emergencies.
Site: London/St. Thomas Office
City: London, Ontario
Status: Full Time
Hours: Monday - Friday 0800-1600hr
This leadership position will champion the leadership and growth of Paladin Security Group’s security programs for all Paladin contracts in London/St. Thomas, Ontario. You will be challenged to develop and coordinate implementation strategies to support all our operations and security program; developing the capacity of Paladin staff to respond effectively to security and life safety emergencies.
Job Duties
• Assists in the development of short term and longer-range goals and objectives, ensuring that such plans support the goals, policies and vision of Paladin Security Group
• Develops implements, maintains and evaluates the security programs for Paladin’s contracts
• Develops implements, maintains and evaluates the security programs for Paladin’s contracts
• Oversees and schedule the appropriate resources to ensure all of the company’s contractual obligations are met
• Takes ownership of staff and client issues and supports the timely response to both groups
• Develops and maintains excellent relationships with the clients in the portfolio
• Performs interviews to support Human Resources to ensure sufficient resources are available to meet the company’s contractual obligations
• Ensures there are thorough site training and employee orientations programs in place at all sites within the portfolio
• Visits with clients and the staff assigned to the sites regularly and ensure the needs of both the client and staff are met
• Monitors all accounts receivable of clients within the portfolio and assists accounting when needed to ensure all accounts are kept up to date
Requirements:
- Proven ability to build and maintain strong working relationships both internally and externally
- Strong leadership, organization, and facilitation skills
- Strategic thinking
- Excellent communication skills both written and verbal
- Strong customer service and multi-tasking skills
- Creative ability to foster new and innovative ways to perform and succeed
- Ability to meet strict deadlines and flexibility in time allocation
- Proficiency in Computer Usage, with an ability to learn Paladin's enterprise software
- Experience in scheduling, administration, or security supervision would be considered an asset
- Be willing to work flexible hours
Certification Requirements (Any)
Standard First Aid, CPR Level C
Additional Information / Benefits
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.
This job reports to the Branch Manager
This is a Full-Time position 1st Shift.
Number of Openings for this position: 1