Job Description

Overview

Job Skills / Requirements

• Be an accurate and dependable resource having knowledge about services on campus
• Be able to comprehend and demonstrate competencies of City of Pickering and the Security policies and procedures with an ability to use a customer service approach
• Be attentive to the needs of the visitors and as well as be able to build relationships with the city community.
• Be able to keep an open and objective mind, remembering the city’s diverse community.
• Encourage a safe and supportive environment.
• Assist visitors, and employee during crisis and contact the necessary emergency services as needed
• Frequently inspect the facility for damage and report to management.
• Ensure that the property is safe by ensuring all security measures are functioning properly.

• Ability to work alone or in a team
• Enthusiastically conducts proactive patrols, and be able to address policy breeches, and note facility concerns.
• Ability to write detailed incident reports for all emergency and day to day activities
• Attend and investigate security alarms and emergencies in a timely and professional manner as not to create a panic amongst the public
• Monitor and authorize entrance and departure of employees, visitors and other persons
• Ability to de-escalate a crisis situation, provide support and liaise with emergency personnel including; police, fire and paramedic resources.
• Contributes to team effort by accomplishing related results as needed
• Logging in/out of Key, Radio and pager audits
• Handle Lost & Found items and inquiries
• Report any unsafe working conditions in any/all departments
• Ability to provide first aid and medical response when required to any person(s)
• Respond to all types of occurrences.
• Patrol Civic Centre interior and exterior, including boiler room patrols
• Excellent Deportment

• Minimum One (1) year Security Guard experience in a municipal government or corporate environment would be an asset.
• Vulnerable Sector check required.
• Post-Secondary education in a related field would be an asset.
• Must have excellent communication and interpersonal skills
• Must have a customer service oriented attitude
• Must possess a valid Security License for the Province of Ontario
• Must possess a current First Aid/CPR certification
• Must possess a current NVCI certification
• Must possess a valid Use of Force certification
• Physical Demands; excessive walking, standing, exposed to all weather conditions and extreme temperatures
• Patrol assigned area on foot or on bicycle
• Utilize two-way radio and comput15.25er applications
• Excellent verbal and written English communications skills required.  Bilingual and Multilingual applicants preferred.
• Previous knowledge of Perspective reporting software an asset
• Previous knowledge of C-Cure/S2 access control software an asset
• Must participate in professional development and on site leveling system requirements
• SafeTalk and/or ASIST training would be an asset
• Must be flexible with shift availability (security operates 24 hours/day)
• Previous experience or training within a loss prevention/security field preferred
• Must complete all required site training within 30 day of on-site hire date
• Additional job-related task and duties as assigned

• Free parking available for successful applicant
• Industry leading and recognized certified professional development opportunities for successful applicant

Education Requirements (Any)

High School Diploma/GED

Certification Requirements (Any)

Standard First Aid, CPR Level C
Valid Ontario Security License

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability