Job Description
Mobile Security Officer
(Mobile)
Kamloops, British Columbia, Canada
Overview
Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Job Skills / Requirements
YOUR NEXT OPPORTUNITY
Are you looking to take your security career to the next level? As a Mobile Officer, you’ll play a critical role in maintaining the highest standards of safety and security within our organization. Your leadership and problem-solving skills will be key in ensuring smooth operations and efficient communication across sites.
WHAT YOU WILL DO
As a Mobile Officer, you will provide support to the Mobile Field Supervisors (MFS) by assisting with the training of new officers, fleet maintenance, and offering valuable site information. You’ll help supervise and guide Officers, support special coverages, and ensure efficient branch operations after hours. Additionally, you’ll take charge of resolving any on-site issues, escalating only when necessary. Your work will ensure that all security operations run smoothly.
PROCEDURE
The Mobile Officer’s responsibilities are to patrol sites assigned to your run sheet, respond to alarm & emergency dispatches, and respond to officers requiring assistance. They are also to ensure that all mobile security operations are organized, conducted appropriately, and that the policies and objectives of Paladin’s management are carried out accordingly.
SPECIFIC DUTIES:
- The Mobile Officer shall ensure guidelines and standards are adhered to, including the inspection of officers’ Security Licenses at other sites. All officers must hold a current, valid Security License. If an officer should fail to do so, Paladin Operations must be contacted immediately for further instruction.
- All Mobile members are to follow direction of the Mobile Field Supervisor, to be attired professionally and in a manner consistent with Paladin’s policies on dress and deportment.
- The Mobile Officers are requested to carry out daily duties which is checking emails and answering any pressing issues, discussing any events that may have happened with the previous shifts at shift-change with on coming or off going officers, ensuring daily paperwork has been completed.
- Incident reports, shift pass-ons, Shift Hazard Assessments, are to be completed, written properly by the end of your shift.
- Vacation requests must be taken in a timely fashion and allowed only if there are no scheduling conflicts that would incur overtime.
- Assist with minor fleet maintenance and repairs and notify any issues to the Mobile Field Supervisor or Manager.
- Assist with monthly audits and safety inspections without fail, maintain records, and prepare incident reports, and other safety and security incident documentation.
- Conduct site orientation and training of new officers, ensuring site orientation packages and officer review tests are completed within the allotted training period.
- There will also be unscheduled and scheduled meetings to attend, last minute bookings for sick employees, and coverage of shifts if necessary.
- While on shift, the Mobile Officer will respond to all emergencies and take command of the situations as they pertain to the contract until a Paladin Supervisor or Manager can attend.
- Perform any and all other duties as required or assigned to them by the Mobile Field Supervisor and Manager.
YOU'RE A GREAT FIT IF YOU:
- Have an unrestricted Class 5 Driver’s License
- Possess strong knowledge of Kamloops and the surrounding areas
- Are confident driving in a variety of road conditions
- Represent Paladin with professionalism and strong customer service skills
- Communicate effectively with clients, emergency personnel, and the public
- Can multitask, work under pressure, and make sound decisions in emergencies
- Follow written and verbal instructions, including writing comprehensive reports
- Maintain patrol records accurately
- Handle confidential information with a high degree of discretion
All our Officers are required to carry a valid Security License. We also provide Basic Security Training to those who have not been through the course previously.
PALADIN OFFERS YOU:
- Competitive wages
- Promotion from within
- Company-paid training & uniforms
- Benefits & recognition programs
Paladin Security is one of Canada’s Best Employers. We have been awarded for our outstanding corporate culture, approach to management and our customer service. Join our winning team today!
Pay range: $20-$21
Additional Information / Benefits
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.
This job reports to the Mobile Field Supervisor
This is a Full-Time position Part-time hours to be determined..
Number of Openings for this position: 1