Job Description

Job Skills / Requirements

• Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
• Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
• Attend and investigate security alarms and emergencies in a timely and professional manner
• De-escalate crisis situations, provide support, and liaise with emergency personnel, including police, fire and paramedic resources
• Exercise crowd control and evict trespassers
• Write clear and detailed reports including incident, emergency, liability, and day to day reports
• Provide first aid and medical response when required to any person(s)
• Utilize two-way radios and computer applications to communicate site activities
• Handle Lost & Found items and inquires 

• Excellent communication skills, both written and verbal
• Excellent customer service skills
• Strong observational skills
• Ability to make immediate decisions while maintaining composure in emergency response situations with minimal supervision
• Ability to walk 18/20km and stairs

Additional Information / Benefits

Benefits: Medical Insurance, Dental Insurance