Job Description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Position: | Full-Time Patient Watch Guard
Site: | Kingston General Hospital - 76 Stuart
Hours: | Continental Rotation 0800 - 2200/2200-0800
Payrate: | $18.00/hour

Overtime Method: | Averaging Agreement (AA) after 88 hours

Posting Date: August 11, 2025

Internal Closing Date: August 18, 2025

External Closing Date: September 30, 2025

Job Description:

• Proactive & reactive security patrols
• Monitoring and supervision of patients
• Conflict management and de-escalation
• Verbal and physical patient interventions and de-escalation
• Customer Service
• Response to incidents
• Report writing
• Investigate routine incidents
• Parking and smoking enforcement/by-laws
• Policy awareness and enforcement
• Additional Duties as Assigned

Job Requirements:

• Valid Ontario Security License
• Valid First Aid/CPR - Level C from WSIB-approved source
• Minimum 6 months security experience 
• Proof of COVID-19 Vaccine (minimum double vaccination)
• • A copy of your immunization records (Measles, Mumps, Rubella [MMR], Varicella, Pertussis and TB Skin Tests - Step 1 & 2)
  • • Steps to get your immunization records:
      https://paladinsecurity.com//wp-content/uploads/2023/07/How-to-get-immunization-records-Paladin.pdf
      Immunization Form:
    • KHSC Immunization Forms
    • Completed immunization for Measles, Mumps, Rubella, Varicella and Pertussis are required at the time of hire. Applicants who are not immunized or are otherwise unable to provide their MMR-V immunity at the time of hire will not be deemed eligible for the position.
  • Ability to clear a Vulnerable Sector Check (during onboarding)
• Must be able to
• • Complete mandatory onboarding training with Paladin
  • Complete patrolling as necessary of interior and exterior of site (including in inclement weather)
  • Pass an N95 Mask Fit Test (requires clean shaven face)
  • Remain calm in emergency situations
  • Follow and enforce site rules and regulations as set out by both the client and Paladin
  • Operate independently as well as part of a team to complete tasks
  • Sit or stand up to 12 hours per shift
  • Effectively verbally de-escalate situations
  • Complete reports at the end of shift, including incident reports
  • Complete ongoing training & development as directed by Paladin Management or the client
• Bilingualism (English/French) is considered an asset
• 6+ months of customer service experience is considered an asset
• Must be able to provide certifications in Stay Safe
• • Applicants lacking these certifications can opt into Paladin's Stay Safe training program prior to their onboarding training to ensure they meet the requirements of the position
  • Please be aware: The Stay Safe training is not paid as it is a pre-requisite, however Paladin will cover all of the costs of the training with a 6 month commitment to the position/availability
• Legally authorized to work in Canada

Paladin Security Group (Ontario) Ltd.  uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We are committed to equity, diversity, and inclusion and regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

#IND26

Certification Requirements (All)

Valid Ontario Security License
Valid Certification in First Aid, CPR and AED

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays